exactly which version of IE is on it, I'm guessing 5.? or 6.?. it runs XP. She has'nt had an internet connection for over a year, now she has a wireless connection, and she's getting a signal and can connect to the internet. I know this because, I got all the microsoft updates downloaded (well some/most?) and she can sign on to her (my) AOL account, and chat, but the IE explorer link on desktop won't do anything, and I can't get the AOL browser to open either. I'm a closet geek, low level, I am the computer guy for my family and friends, as I am on my computers at my business most of the day and have learned by painfull hour after hour of figuring out what works, and occasionally asking for help in this forum and whatever other sources I can access. So anyway I have some experience with installing/troubleshooting misc. programs/problems. With that said, I'm thinking maybe a corrupt browser file? IE & or AOL? should I attempt to delete both and then install a fresh version of IE & AOL? Or is there something simpler I may be missing? I have'nt spent much time on this yet as when I was last there I concentrated on getting MS updates, and upgrading her anti-virus software, and all the downloads & virus scans were using up the resources (and my time), so I figured I'd let it finish the virus scan, and come back another day to mess with the browser problem, and I'd like to go back with a plan.
Happy New Years!!!!