[Ben Loosli]

I have my son's laptop and it is painfully slow.
3-5 minutes just to delete a file from the desktop, etc.
15 minutes before I can do anything on it after I log in, etc.

When I tried to create a system restore point, it failed with a message that a file was missing.
I ran ATF cleaner, it took about 10 minutes. I am now trying to run AVG, but it just loads and sits there.
I think there are system files missing as I get a CRC when I try to assign an icon to a user id, and other simple tasks.
I am to the point where it may be easier to just reformat the drive and reload the OS and applications.

Do you have any suggestions to help me avoid this step?

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What are the specs on the computer? Processor, RAM, hard drive (capacity, used and free space),.. ?

[acklan]

What are the specs on the computer? Processor, RAM, hard drive (capacity, used and free space),.. ?

[Ben Loosli]

Dell Inspirion 6000
PROCESSOR, 80536, PENTIUM M DOTHAN, Pentium M Dothan, 1.6GHZ, 2 MEGB, 533FSB
HARD DRIVE, 60GB, 9.5, 5.4K, LEAD FREE, FUJITSU, ZEUS 60 HDD
DUAL IN-LINE MEMORY MODULE, 512MB, 400, 64X64, 8K, 200

Hard Drive: 16.8 GB used, 34.9GB Free

[acklan]

If you feel you are missing files and you have your Recovery disk I would suggest running sfc /scannow from Run.

[guiltyparty]

The only other idea that I have is that you could have a virus but like the other guy said you could have some problems with you XP setup.

[macten]

try booting into safe mode. press f8 as it's booting up. can you run AVG from safe mode?

If that's a no go here's a way to run restore from a c: prompt:

http://support.microsoft.com/kb/304449

[Ben Loosli]

The SFC did not help. The files in the c:\Windows\System32 folder stop at odbctrac.dll, everything else has been deleted.

I guess I have no choice but to boot to the CD, and reformat the HD and reload the OS.
I tried the repair option, but I only have SP1a CD's and the OS has been upgraded to SP2.