While the prime minister (not president) of Canada has no control over the weather in Michigan, Dell certainly has the choice to use quality components or not. If they no longer use quality components, somewher along the way they decided to be a company that puts price point ahead of quality, something the early Dell never did.
Dell may have a choice of hardware, but its a severely limited choice since they have a price margin to stay within. I don't believe they put price ahead of quality, but they definitely keep price in mind, thats how you stay in business and thats how you stay on top. Welcome to the real world.
As far as your assumption that these were all just 400 dollar cheapies, I don't see anywhere in my post that said that.
Looking through your post, I don't see where it says XPS either. If you don't want people to assume, you should give proper information.
Dell was built on solid computers with top notch (and award winning, best of industry winning) tech support. My observations over the past year are leading me to beleive that is no longer the case.
If you buy a good Dell and not one of the cheapies, then you still get a solid computer. Good tech support is a thing of the past for all the major companies.
I most definately see your point with the $400 bit, but 'ya know...Even if you spend $18,000 on a Windows machine it's still going to......Suck, in my honest opinion.
Ya know, I use and like linux, but I get sick to death of the people who think its cool to say "any computer with windows sucks". Since we aren't talking about Operating Systems here, were talking about hardware, maybe here is not the place for your opinion.
Dell could do better to test the products before they put them into their machines but they can't do that because they're too busy worrying about remaining number one.
Here we go again. "[bleep] those people from dell, they want to stay in business! They should just sell $4000 computers for $200." Most worthless sentence in this thread so far.
The people at Dell have obviously forgotten what happened for former PC king Compaq. One day they were the market leader and the very next were bought out by HP.
There is a difference that you seem to be missing. Compaq lost their quality, but kept their price point high. Dell is keeping price equal to quality. You buy a $400 computer, you get $400 hardware. Compaq was making a $400 computer and still charging $800 for the computer.
Dell should begin focusing more on the quality of their products/services again and not the quantity..
They already do, you just seem to be missing the boat. If you want quality and you are willing to pay for it, buy an XPS.