Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows Explorer error


  • Please log in to reply

#1
THOF

THOF

    New Member

  • Member
  • Pip
  • 6 posts
Ok heres my problem as of about 40 minutes ago I have started having trouble with windows explorer.
The problem is when i browse something like My Documents or try and watch a video I get a "Windows Explorer has encountered a problem and needs to close" error message. When i click to see what the error report contains it says this "Error signature AppName: explorer.exe AppVer 6.0.2900.218
ModName: clvsd.as ModVer 6.0.2.2806 Offset: 00043170" I have my view settings to show thumbnails and i was getting the error in a folder that was only videos so i thought one of the files may of been corrupt. So i tracked it down to 1 file that it would get the error on when trying to load the tumbnail for it and i dont get the error in that folder anymore. But i still get the error when i play certain videos so I dunno if windows has a problem or some of my files got corrupt for some reason.
  • 0

Advertisements


#2
Slikkie

Slikkie

    Member

  • Member
  • PipPipPip
  • 192 posts
Hi

To check if there are errors on Windows, please follow these steps:

Start > Run > Type "chkdsk"

Let Windows fix anything it finds. If no errors are found, please let us know. :blink:

Slikkie :whistling:
  • 0

#3
THOF

THOF

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Alright i ran chkdsk and let it fix what it found wrong but im still getting the error when watching videos. Also i fyou just let the video play after you get the error it plays ok for a minute or 2 then the video and sound gets slow and laggy
  • 0

#4
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Download and install Tune Up 2007 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP