[CYB3R]

Hello everyone


We just finished building a pc and its our first time doing it too, and evrything is fine except when we start up the computer we get this error. Although the pc doesnt crash or anythin after this.. im worried somethin might happen in the near future.

"AzMixerSel.exe has encountered a problem and needs to close...sorry for the inconvenience"

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Click start then search, include hidden and system files, look for AzMixerSel

How many have you got, and where are they?

[Retired Tech]

Click start then search, include hidden and system files, look for AzMixerSel

How many have you got, and where are they?

[CYB3R]

Three of them

and the locations are

AZMIXERSEL.EXE-0791FC40.pf -----------> C:\WINDOWS\Prefetch

AzMixerSel ----------------------------->C:\Program Files\Realtek\InstallShield

AzMixerSel -----------------------------> C:\Program Files\Realtek\InstallShield

[Retired Tech]

Have you got the soundcard software

[CYB3R]

no i dont think we have it. Is that the problem?

but im able to listen to music and evrythin fine atm.

[Retired Tech]

Have you got the make and model of the soundcard

If it is onboard sound, the software could be on the motherboard CD

[CYB3R]

ok heres the motherboard

ASUS - P5NSLI

and as it states on the back of the box =D

Audio :

* ADI AD 1986A SoundMAX 6-channel CODEC
* Jack sensing and Enumeration
* S/PDIF out interface


p.s : i just noticed that my mic on my headset doestn work either .. and the voice options in the control panel dont show anything abt a headset. Could this be connected to the sound card problem?

Edited by CYB3R, 01 January 2007 - 10:54 PM.

[Retired Tech]

Did you install any drivers for soundcard / graphics

[CYB3R]

yea i just installed the sound card drivers and restarted my pc, my graphics drivers were already installed

but i still get the error and even though i set up my microphone right on the sound settings it still doesnt work.

Edited by CYB3R, 01 January 2007 - 11:18 PM.

[Retired Tech]

Run through this then try the soundcard settings

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

If you do not have an XP CD you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

Download and install Tune Up 2007 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this

Check the anti virus is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

[CYB3R]

ok mate.. looks lik its gonna take some time for this. So ill finish it up and post the results later

Thanks a lot Keith and wish u a happy new year =D

[Retired Tech]

Hope it goes well

All that will check other things as well

Happy New Year

[CYB3R]

hi agian man

i jstu finished evrything specified up there and im still getting the error evrytime i reboot the pc.

Also i tried everything i can to get the microphone on my headset to work and the pc doesnt seem to recognize anythin >.<. Its properly connected and evrything too and i even made sure it wasnt muted or anything

also : I went on msconfig and disabled AzMixerSel on startup and i dont get the error and sound still works .. is it a good to keep this disabled?

note: it wasnt disabled when i was running all the tests u told me to do .

[CYB3R]

anyone know the cause and solution for this prob?