[LukeChaput]

Hi,

I hope someone can help.

I have recently bought a new laptop - Toshiba A100, running Windows XP media centre edition. I connect using an Orange wi-fi Livebox and protect myself with AVG anti-virus free edition and Zone Alarms basic firewall. I run a daily virus check through AVG and anti-spyware through Ad-aware free edition (both of which I update daily).

My problem is: I am getting 'threat detected' virus alerts every 10-15 minutes I am online. I am healing these immediately, but when I do a virus scan I invariably have one or two Trojans in my temporary internet files... or worse places! These all seem to heal okay. Then, lo and behold, next day, I surf and have more viruses.

Is this normal? What am I doing wrong? This never happened on my old desktop, which I was far less vigilant with.

One other thing: I found some funny software through 'Add/Remove Software': Bar888 and CIN(?) I think. I googled these and found out they were malicious so removed them through add/remove software. There is no trace of them now that I can find.

Sorry no Hikackthis log - but can anyone give me any pointers?

Thanks,

Luke Chaput

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LukeChaput,

We need at least a hijackthis log in order to help you; otherwise, we're operating blindly. Please read through this post and follow the directions for posting a log.

Thanks,

sari

[sari]

LukeChaput,

We need at least a hijackthis log in order to help you; otherwise, we're operating blindly. Please read through this post and follow the directions for posting a log.

Thanks,

sari

[LukeChaput]

Hi!

Sorry about not providing a Hijackthis log.

Please find details below.

Can anyone let me know why my computer is attracting so much attention from viruses? Or is this normal?

Hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 18:17:50, on 05/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Belkin\Belkin 802.11g Wireless Card Configuration Utility\utility.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0...S01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Orange UK
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: dsWebAllowBHO Class - {2F85D76C-0569-466F-A488-493E6BD0E955} - C:\Program Files\Windows Desktop Search\dsWebAllow.dll
O2 - BHO: Orange - {4E7BD74F-2B8D-469E-A1FB-F862B587B57D} - C:\PROGRA~1\orange3\orange3.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {AEC48FA0-E7A1-42F0-AFEC-7D7B39722858} - (no file)
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\msntb.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\msntb.dll
O3 - Toolbar: Orange - {4E7BD74F-2B8D-469E-A1FB-F862B587B57D} - C:\PROGRA~1\orange3\orange3.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Install5G] D:\Install.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Belkin 802.11g Wireless Card Utility.lnk = C:\Program Files\Belkin\Belkin 802.11g Wireless Card Configuration Utility\utility.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\msntb.dll/search.htm
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: orange search - file://C:\Program Files\ORANGE3\Cache\SelectedContextSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {7DFDB8FD-B498-4958-B930-38021B94351D} (imlUCID Class) - http://imlive.com/ch...urce/ImlCID.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: fcccddb - fcccddb.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: winexy32 - winexy32.dll (file missing)
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\Toshiba\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

Uninstall log

Ad-Aware SE Personal
Adobe Acrobat 7.0 Professional
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 9 ActiveX
Adobe Help Center 1.0
Adobe Illustrator CS2
Adobe InDesign CS2
Adobe Photoshop CS2
Adobe Reader 7.0.8
Adobe Stock Photos 1.0
Adobe SVG Viewer 3.0
ArcSoft PhotoStudio 5.5
Atheros Client Utility
AVG Anti-Spyware 7.5
AVG Free Edition
Belkin 802.11g Wireless Card
Bluetooth Stack for Windows by Toshiba
Canon CanoScan Toolbox 5.0
CanoScan LiDE 600F
CD/DVD Drive Acoustic Silencer
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DVD-RAM Driver
Flock (Photobucket Edition) 0.7
Google Earth
Google Toolbar for Firefox
High Definition Audio Driver Package - KB888111
HijackThis 1.99.1
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 10 (KB910393)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB894871)
Hotfix for Windows XP (KB895200)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896243)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB910728)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB917332)
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
Intel® PROSet/Wireless Software
InterVideo WinDVD Creator 2
InterVideo WinDVD for TOSHIBA
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 6
Macromedia Dreamweaver MX 2004
Macromedia Extension Manager
Macromedia Flash Player
mCore
mDrWiFi
mHelp
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office OneNote 2003
Microsoft Office Standard Edition 2003
Microsoft Works
mIWA
mLogView
mMHouse
Mozilla Firefox (1.5)
mPfMgr
mPfWiz
mProSafe
MSN Search Toolbar
MSXML 4.0 SP2 (KB927978)
mWlsSafe
mXML
mZConfig
Napster
Napster Burn Engine
Orange Search Toolbar
Panda ActiveScan
Picasa 2
Presto! PageManager 7.15.13
QuarkXPress 5.01
QuickTime
Realtek High Definition Audio Driver
ScanSoft OmniPage SE 4.0
SD Secure Module
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Sonic DLA
Sonic Encoders
Sonic RecordNow!
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Controls
TOSHIBA Hotkey Utility
TOSHIBA Manuals
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA TouchPad ON/Off Utility
TOSHIBA Utilities
TOSHIBA Virtual Sound
TOSHIBA Zooming Utility
tunebite 2.1.1.3
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update Rollup 2 for Windows XP Media Center Edition 2005
Windows Desktop Search
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB888622
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890546
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893056
Windows XP Media Center Edition 2005 KB888316
Windows XP Media Center Edition 2005 KB894553
Windows XP Media Center Edition 2005 KB895678
Windows XP Media Center Edition 2005 KB914548
X10 Hardware™
XP Codec Pack
ZoneAlarm

AVG anti-spyware log

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 21:59:30 04/01/2007

+ Scan result:



C:\Documents and Settings\Luke\Local Settings\Temp\win33C.tmp.exe -> Downloader.PurityScan.dc : Cleaned.
:mozilla.11:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.12:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Adtech : Cleaned.
:mozilla.29:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.30:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.31:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.33:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Advertising : Cleaned.
:mozilla.34:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned.
:mozilla.27:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned.
:mozilla.17:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Overture : Cleaned.
:mozilla.18:C:\Documents and Settings\Luke\Application Data\Mozilla\Firefox\Profiles\tffim8eu.default\cookies.txt -> TrackingCookie.Overture : Cleaned.


::Report end

Panda scan


Incident Status Location

Adware:adware/ipbill Not disinfected Windows Registry
SUPERAntispyware Scan Log

SUPERAntiSpyware Scan Log
Generated 01/04/2007 at 11:28 PM

Application Version : 3.4.1000

Core Rules Database Version : 3159
Trace Rules Database Version: 1172

Scan type : Complete Scan
Total Scan Time : 01:12:22

Memory items scanned : 521
Memory threats detected : 1
Registry items scanned : 6071
Registry threats detected : 18
File items scanned : 69263
File threats detected : 2

Trojan.Downloader-AutoAff
C:\WINDOWS\SYSTEM32\FCCCDDB.DLL
C:\WINDOWS\SYSTEM32\FCCCDDB.DLL

Unclassified.Unknown Origin
HKCR\CLSID\{AEC48FA0-E7A1-42F0-AFEC-7D7B39722858}
HKCR\CLSID\{AEC48FA0-E7A1-42F0-AFEC-7D7B39722858}\InprocServer32
HKCR\CLSID\{AEC48FA0-E7A1-42F0-AFEC-7D7B39722858}\InprocServer32#ThreadingModel

Trojan.Unknown Origin
HKLM\SOFTWARE\Microsoft\MSSMGR
HKLM\SOFTWARE\Microsoft\MSSMGR#Data
HKLM\SOFTWARE\Microsoft\MSSMGR#LSTV
HKLM\SOFTWARE\Microsoft\MSSMGR#Brnd
HKLM\SOFTWARE\Microsoft\MSSMGR#MSLIST
HKLM\SOFTWARE\Microsoft\MSSMGR#PID
HKLM\SOFTWARE\Microsoft\MSSMGR#Rid
HKLM\SOFTWARE\Microsoft\MSSMGR#LID
HKLM\SOFTWARE\Microsoft\MSSMGR#SCLIST
HKLM\SOFTWARE\Microsoft\MSSMGR#SSLIST
HKLM\SOFTWARE\Microsoft\MSSMGR#BSTV
HKLM\SOFTWARE\Microsoft\MSSMGR#SSTV
HKLM\SOFTWARE\Microsoft\MSSMGR#BPTV
HKLM\SOFTWARE\Microsoft\MSSMGR#PSTV
HKLM\SOFTWARE\Microsoft\MSSMGR#OCCUR

Trojan.Freeprod
C:\DOCUMENTS AND SETTINGS\LUKE\LOCAL SETTINGS\TEMP\WIN333.TMP.EXE

[sari]

LukeChaput,

I only see remnants of infection in your log now.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O2 - BHO: (no name) - {AEC48FA0-E7A1-42F0-AFEC-7D7B39722858} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O20 - Winlogon Notify: fcccddb - fcccddb.dll (file missing)
O20 - Winlogon Notify: winexy32 - winexy32.dll (file missing)

Now close all windows other than HiJackThis, then click Fix Checked.

Find and delete this file:

ALCMTR.EXE

Now, I'm not sure why you're getting those entries you're getting. You've got an updated anti-virus in place and a firewall, which is good. I'm going to give you some recommendations for some additional protection, which if implemented can help you stay safe.

Here are some tips to reduce the potential for spyware infection in the future. I strongly recommend installing the following applications:

Detect and Remove Programs:

• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

Prevention Programs:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

Other necessary Programs:

• AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
• Firewall<= A firewall is definitely a must have. Two good free versions are Sygate and ZoneLabs.
• More Secure Browser<= Internet Explorer is not the most secure and best browser. There are safer and better alternatives available. I recommend Firefox, however Opera and SlimBrowsers are good as well.

And also see TonyKlein's good advice
So how did I get infected in the first place? and Spyware Aid's spyware article: Spyware, Adware, Malware: What it is, how it got on my computer, how to get rid of it, and how to prevent it.

sari

[LukeChaput]

Thank you so much, Sari! I'll do that.

Computer's been running better since I ran all the programmes suggested by your initial post. But I'll do the final cleaning up just to make sure.

Great service you guys offer here - keep up the good work

All the best,

Luke

[LukeChaput]

Sari,

I've done a search for alcmtr.exe and I got 4 results:

Alcmtr.exe under C:\WINDOWS
ALCMTR.exe-235F9538.pf under C:\WINDOWS\Prefetch
Alcmtr.exe under C:\Program Files\Realtek\InstallShield
Alcmtr.exe underC:\TOOLSCD\SoundDriver\WDM

Should I delete them all?

Cheers,

Luke

[sari]

LukeChaput,

Yes, you can delete them all. Sorry for the delayed reply - I was thinking we were finished.

Thanks for visiting Geeks to Go!

sari