This time, Sonic created the temporary copy; but during the actual burn, Sonic said that there was an error with reading the disc (scratches, etc.) and said I could try again with another disc. I became frustrated and called Dell. Once connected, I installed an update for my DVD drive as well as one with Sonic.
To no avail however, the DVD burner still seems to be sporadic. Either using Nero or Sonic, it is a surprise how far each burn will go. Sometimes stopping during the temporary copy, other times will stop in the middle of the burn, and sometimes will complete the entire process.
I have gone through about 10 DVDs during this struggle; all of which are brand new! I would appreciate any help with this issue as I am growing very frustrated.
Thank you for your time...