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right click starts windows installer and Symantec


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#1
Raracah

Raracah

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Every time I click on a folder and sometimes even icons on the desktop, windows installer starts and then tries to install Symantec Antivirus, which isn't even on my system anymore. If I click "cancel", my normal right click menu of choices appears. Any ideas on how to resolve this?
Thanks.
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#2
Essexboy

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Investigating now. Will be back soon, as I am under training my fix needs to be checked
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#3
Essexboy

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Download the MSI clean up utility from HERE
Double-click the file to install the utility.

On the Windows taskbar, click Start > Programs > Windows Installer CleanUp Utility to run the utility

For each entry that begins with "CC," "cc," "Norton," "Symantec," "Sym," or "MSRedist," click the entry, and then click Remove.

Reboot - done
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#4
Raracah

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Dit it...it worked great! All better!

THANKS!! :whistling:
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#5
Excal

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :whistling:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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