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2 user accounts and web access


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#1
stressed76

stressed76

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  • PipPip
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hey there have run in a little pinch here.....I have to user accounts and they are both administrators
all accounts are set up exactly the same but one account can access a college user account sign in page with the address provided by the college.
-when logged into the other account and access the same website with the same address...I get a "page cannot be found"
-this is really weird...how can this be?
-I have my antivirus and firewall turned off and still the issue persists.

-anyone have any suggestions?
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#2
piper

piper

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Is there anything else odd about that user account? Anything it can't do that the other account can?

It's possible that user profile is corrupt. The good news is it's a fairly easy simple thing to correct.

From Microsoft article 555473:

To create a new user account:
Go to Control Panel.
Click User Accounts tool.
Select the Create A New Account link.
Give the account a name and click Next.

NOTE: Ensure that the account type is Computer Administrator (You can see the option button displayed in the process.)

Click Create Account button.
Logoff from the current account, and login with the new account. This will create a user profile for the new account. When the user profile creation procedure is complete log Off from the account without doing any other modifications.

If that fixed the web access issue, then follow the instructions in the article to copy the profile settings from your old account to the new one.

Please post the results, good or bad.
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