I recently acquired a Toshiba Satellite Laptop M30X - 118 from a family member. Awesome, right?
Was working excellently until this morning until I suddenly got a blue screen message - it was on for maybe about 1 second, and I only noticed 'kernel32' somewhere in the text, which rings a bell.
So the laptop restarted automatically, and went through the standard intro screen until a black screen appeared and said something along the lines of 'Windows did not start properly last time, here are your options:"
And then it listed things like safe mode, last normal config, start windows normally. So then I try all of the options, but each time, it restarts and goes back to the same black screen.
The original blue screen appeared when I was just doing standard work...was checking my email on aol.com, and had a couple of other windows open. I had only installed a bit of software from Google which speeds up loading time on the internet a few hours before, but that's the only thing.
I really need some help please, I have to retrieve my college essay which is due on Monday...classic computer crash - happens when you need it most! I don't think 'my computer crashed' will be a valid excuse considering we've had about a month over Xmas!!!
I would appreciate any help tremendously.
Thank you so much for your time.