His system has BloodhoundW32.EP virus. I have tried all I know and am now faced with the problem of not being able to turn on even in any form of safe mode. When I turn on the system I receive this message:
" Windows could not start because the following file is missing or corrupt -
Please re-install a copy of the above."
So now I know of a problem, but don't know how to re-install. I do not have the original XP Home disk, but have a computer with XP Professional V 2002 and another with XP Media Center V2.
What is my next step?
Thanks from a Dad who is lost in the woods.