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Computer freezes


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#1
Denise Mize

Denise Mize

    New Member

  • Member
  • Pip
  • 4 posts
Hello,

At times, my computer freezes and will not open programs. After using Windows Task Manager to End Task for explorer.exe, any programs I tried to open will begin to open.

This problem occurs at random times.

I've followed all instructions before posting this message. Thanks for your help.

Here are the hijackthis log and uninstall_list log.

Logfile of HijackThis v1.99.1
Scan saved at 5:48:35 PM, on 1/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\sgvrfy32.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\TEMP\XZ5050.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\WINDOWS\winhlp32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\DeniseMize\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1168294279794
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Belnick.local
O17 - HKLM\Software\..\Telephony: DomainName = Belnick.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{18444A10-9F52-4A80-B610-25DC0246E681}: NameServer = 10.0.1.128,12.127.16.68
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Belnick.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{18444A10-9F52-4A80-B610-25DC0246E681}: NameServer = 10.0.1.128,12.127.16.68
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: Vidapai - {82CA614F-D1A0-44EC-BF3A-4A987B2F36AF} - C:\WINDOWS\system32\errixpnp.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: System Event Dispatcher - Unknown owner - C:\WINDOWS\system32\sgvrfy32.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe

--------
End Hijack This

Start uninstall_list
--------

Adobe Flash Player 9 ActiveX
Adobe Photoshop 7.0.1
Adobe Reader 7.0.8
ATI Control Panel
ATI Display Driver
AVG Anti-Spyware 7.5
Broadcom Advanced Control Suite
Dell Software Uninstall
EPSON Scan
GFI FAXmaker 12
GFI FAXmaker Client 12
Google Toolbar for Internet Explorer
HijackThis 1.99.1
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_03
Macromedia Contribute 2
Macromedia Dreamweaver MX 2004
Macromedia Extension Manager
Macromedia Flash Paper
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Outlook 2003
Microsoft Office Professional Edition 2003
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
QuickTime
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
SUPERAntiSpyware Free Edition
Trend Micro Client/Server Security Agent
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Toolbar
Zune Desktop Theme

-------
End uninstall_list
  • 0

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#2
sari

sari

    GeekU Admin

  • Administrator
  • 21,803 posts
  • MVP
Denise Mize,

Hi, and welcome to Geeks to Go. I'm sorry you're having problems, but let's see what we can do to help.

First off, you have 3 files that are not identifiable - either as malware or valid files. I'd like you to upload them for analysis.

Please go here to upload a suspicious file for analysis.
  • Enter your username from this forum
  • Copy and paste the link to this thread
  • Browse for this filename: C:\WINDOWS\system32\sgvrfy32.exe
  • In the comments, please mention that I asked you to upload this file
  • Click on Send File
Repeat this for the following files:

C:\WINDOWS\TEMP\XZ5050.EXE
C:\WINDOWS\system32\errixpnp.dll


If you can't find the files, then copy and paste the file name in the box and click send.

1. Download ComboFix.exe using either of these links:

* bleepingcomputer.com

* techsupportforum.com

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


First download AVG Anti-Spyware from HERE and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
    IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
  • Lauch AVG Anti-Spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • AVG Anti-Spyware will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close AVG Anti-Spyware and reboot your system back into Normal Mode and post the results of the AVG Anti-Spyware report scan.
Please include the combofix log and the AVG Anti-spyware log in your reply.

Thanks,

sari
  • 0

#3
Denise Mize

Denise Mize

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Thanks for your help!

Combo Log
-------------

DeniseMize - 07-01-09 12:05:20.31 Service Pack 2
ComboFix 06.11.27 - Running from: "C:\Documents and Settings\DeniseMize\Desktop\Internet Security"

((((((((((((((((((((((((((((((( Files Created from 2006-12-09 to 2007-01-09 ))))))))))))))))))))))))))))))))))


2007-01-09 07:59 127,208 --a------ C:\WINDOWS\system32\mucltui.dll
2007-01-08 18:15 <DIR> d-------- C:\WINDOWS\system32\DRM
2007-01-08 18:14 <DIR> d-------- C:\Program Files\Windows Media Connect 2
2007-01-08 18:13 <DIR> d-------- C:\WINDOWS\system32\LogFiles
2007-01-08 18:13 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF
2007-01-08 18:09 <DIR> d--hs---- C:\Config.Msi
2007-01-08 18:03 36,352 --------- C:\WINDOWS\system32\tsgqec.dll
2007-01-08 18:03 288,768 --------- C:\WINDOWS\system32\rhttpaa.dll
2007-01-08 18:03 116,736 --------- C:\WINDOWS\system32\aaclient.dll
2007-01-08 17:06 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
2007-01-08 12:34 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-01-08 12:34 <DIR> d-------- C:\Documents and Settings\DeniseMize\Application Data\SUPERAntiSpyware.com
2007-01-08 12:33 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-01-08 10:14 3,968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-01-08 10:14 <DIR> d-------- C:\Program Files\Grisoft
2007-01-05 08:16 <DIR> d-------- C:\xlsclean
2006-12-19 15:06 <DIR> d-------- C:\WINDOWS\WBEM
2006-12-19 15:06 <DIR> d-------- C:\WINDOWS\system32\en-US
2006-12-19 15:04 <DIR> d--h-c--- C:\WINDOWS\ie7
2006-12-19 15:03 121,856 --------- C:\WINDOWS\system32\xmllite.dll
2006-12-19 15:02 <DIR> d-------- C:\WINDOWS\network diagnostic


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-01-08 18:14 -------- d-------- C:\Program Files\Windows Media Player
2007-01-08 18:09 -------- d-------- C:\Program Files\Internet Explorer
2007-01-08 17:30 -------- d-------- C:\Program Files\Microsoft Works
2007-01-08 17:30 -------- d-------- C:\Program Files\Common Files\Microsoft Shared
2007-01-08 12:33 -------- d-------- C:\Program Files\Common Files
2006-12-16 11:10 -------- d-------- C:\Program Files\Outlook Express
2006-12-16 11:10 -------- d-------- C:\Program Files\Common Files\System
2006-12-16 07:56 -------- d---s---- C:\Documents and Settings\DeniseMize\Application Data\Microsoft
2006-11-27 03:45 60416 --------- C:\WINDOWS\system32\tzchange.exe
2006-11-20 07:52 -------- d-------- C:\Program Files\MSXML 4.0
2006-11-16 15:40 165888 --a------ C:\WINDOWS\system32\hexewcon.dll
2006-11-13 01:02 1866240 --a------ C:\WINDOWS\system32\mstscax.dll
2006-11-08 00:06 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
2006-11-07 21:03 6049280 --------- C:\WINDOWS\system32\ieframe.dll
2006-11-07 21:03 50688 --------- C:\WINDOWS\system32\msfeedsbs.dll
2006-11-07 21:03 458752 --------- C:\WINDOWS\system32\msfeeds.dll
2006-11-07 21:03 413696 --a------ C:\WINDOWS\system32\vbscript.dll
2006-11-07 21:03 231424 --a------ C:\WINDOWS\system32\webcheck.dll
2006-11-07 21:03 180736 --------- C:\WINDOWS\system32\ieui.dll
2006-11-07 21:03 156160 --a------ C:\WINDOWS\system32\msls31.dll
2006-11-07 03:27 382976 --a------ C:\WINDOWS\system32\iedkcs32.dll
2006-11-07 03:27 229376 --a------ C:\WINDOWS\system32\ieaksie.dll
2006-11-07 03:26 71680 --a------ C:\WINDOWS\system32\admparse.dll
2006-11-07 03:26 55296 --a------ C:\WINDOWS\system32\iesetup.dll
2006-11-07 03:26 54784 --a------ C:\WINDOWS\system32\ie4uinit.exe
2006-11-07 03:26 43008 --a------ C:\WINDOWS\system32\iernonce.dll
2006-11-07 03:26 152064 --a------ C:\WINDOWS\system32\ieakeng.dll
2006-11-07 03:26 13312 --a------ C:\WINDOWS\system32\ieudinit.exe
2006-11-07 03:26 123904 --a------ C:\WINDOWS\system32\advpack.dll
2006-11-07 03:25 161792 --a------ C:\WINDOWS\system32\ieakui.dll
2006-11-07 03:06 600576 --a------ C:\WINDOWS\system32\mstsc.exe
2006-11-06 11:35 531568 --a------ C:\WINDOWS\system32\RmActivate_isv.exe
2006-11-06 11:35 523376 --a------ C:\WINDOWS\system32\RmActivate.exe
2006-11-06 11:35 519280 --a------ C:\WINDOWS\system32\SecProc_isv.dll
2006-11-06 11:35 518768 --a------ C:\WINDOWS\system32\SecProc.dll
2006-11-06 11:35 358000 --a------ C:\WINDOWS\system32\RmActivate_ssp.exe
2006-11-06 11:35 354416 --a------ C:\WINDOWS\system32\RmActivate_ssp_isv.exe
2006-11-06 11:35 323696 --a------ C:\WINDOWS\system32\msdrm.dll
2006-11-06 11:35 192624 --a------ C:\WINDOWS\system32\SecProc_ssp_isv.dll
2006-11-06 11:35 192624 --a------ C:\WINDOWS\system32\SecProc_ssp.dll
2006-11-04 14:14 1245696 --a------ C:\WINDOWS\system32\msxml4.dll
2006-10-19 08:56 713216 --a------ C:\WINDOWS\system32\sxs.dll
2006-10-18 21:58 8704 --a------ C:\WINDOWS\system32\wdfmgr.exe
2006-10-18 21:58 8704 --a------ C:\WINDOWS\system32\uwdf.exe
2006-10-18 21:47 99840 --a------ C:\WINDOWS\system32\wmpshell.dll
2006-10-18 21:47 937984 --a------ C:\WINDOWS\system32\WMNetMgr.dll
2006-10-18 21:47 8231936 --a------ C:\WINDOWS\system32\wmploc.dll
2006-10-18 21:47 767488 --------- C:\WINDOWS\system32\WMVSENCD.dll
2006-10-18 21:47 757248 --a------ C:\WINDOWS\system32\WMADMOD.dll
2006-10-18 21:47 7168 --a------ C:\WINDOWS\system32\asferror.dll
2006-10-18 21:47 656896 --------- C:\WINDOWS\system32\WMVXENCD.dll
2006-10-18 21:47 63488 --a------ C:\WINDOWS\system32\wpdmtpus.dll
2006-10-18 21:47 629760 --a------ C:\WINDOWS\system32\wpd_ci.dll
2006-10-18 21:47 613376 --------- C:\WINDOWS\system32\wmpmde.dll
2006-10-18 21:47 603648 --a------ C:\WINDOWS\system32\WMSPDMOD.dll
2006-10-18 21:47 542720 --a------ C:\WINDOWS\system32\blackbox.dll
2006-10-18 21:47 535040 --------- C:\WINDOWS\system32\wmdrmsdk.dll
2006-10-18 21:47 429056 --a------ C:\WINDOWS\system32\wmdrmdev.dll
2006-10-18 21:47 414208 --a------ C:\WINDOWS\system32\msscp.dll
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\wmvdmoe2.dll
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\wmvdmod.dll
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\WMVADVE.DLL
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\WMVADVD.dll
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\wmsdmoe2.dll
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\wmsdmod.dll
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\wdfapi.dll
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\MPG4DMOD.dll
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\MP4SDMOD.dll
2006-10-18 21:47 4096 --a------ C:\WINDOWS\system32\MP43DMOD.dll
2006-10-18 21:47 38400 --------- C:\WINDOWS\system32\wpdshextres.dll
2006-10-18 21:47 37376 --a------ C:\WINDOWS\system32\wmdmps.dll
2006-10-18 21:47 35840 --a------ C:\WINDOWS\system32\wpdconns.dll
2006-10-18 21:47 356352 --a------ C:\WINDOWS\system32\wpdsp.dll
2006-10-18 21:47 348672 --a------ C:\WINDOWS\system32\wmdrmnet.dll
2006-10-18 21:47 33792 --a------ C:\WINDOWS\system32\wmdmlog.dll
2006-10-18 21:47 321536 --a------ C:\WINDOWS\system32\mswmdm.dll
2006-10-18 21:47 317440 --------- C:\WINDOWS\system32\MP4SDECD.dll
2006-10-18 21:47 314880 --a------ C:\WINDOWS\system32\wmpdxm.dll
2006-10-18 21:47 295936 --------- C:\WINDOWS\system32\wmpeffects.dll
2006-10-18 21:47 284160 --------- C:\WINDOWS\system32\PortableDeviceApi.dll
2006-10-18 21:47 276992 --a------ C:\WINDOWS\system32\audiodev.dll
2006-10-18 21:47 27136 --a------ C:\WINDOWS\system32\mspmsnsv.dll
2006-10-18 21:47 2603008 --------- C:\WINDOWS\system32\WpdShext.dll
2006-10-18 21:47 259072 --------- C:\WINDOWS\system32\MPG4DECD.dll
2006-10-18 21:47 259072 --------- C:\WINDOWS\system32\MP43DECD.dll
2006-10-18 21:47 2450944 --a------ C:\WINDOWS\system32\wmvcore.dll
2006-10-18 21:47 242688 --a------ C:\WINDOWS\system32\wmpasf.dll
2006-10-18 21:47 229376 --a------ C:\WINDOWS\system32\cewmdm.dll
2006-10-18 21:47 227328 --a------ C:\WINDOWS\system32\wmerror.dll
2006-10-18 21:47 222208 --a------ C:\WINDOWS\system32\WMASF.dll
2006-10-18 21:47 212992 --------- C:\WINDOWS\system32\MFPLAT.dll
2006-10-18 21:47 211456 --a------ C:\WINDOWS\system32\qasf.dll
2006-10-18 21:47 204288 --a------ C:\WINDOWS\system32\wmpsrcwp.dll
2006-10-18 21:47 199168 --------- C:\WINDOWS\system32\PortableDeviceWMDRM.dll
2006-10-18 21:47 179712 --a------ C:\WINDOWS\system32\msnetobj.dll
2006-10-18 21:47 175616 --a------ C:\WINDOWS\system32\mspmsp.dll
2006-10-18 21:47 166912 --------- C:\WINDOWS\system32\PortableDeviceTypes.dll
2006-10-18 21:47 1661440 --a------ C:\WINDOWS\system32\wmpencen.dll
2006-10-18 21:47 1574912 --------- C:\WINDOWS\system32\WMVENCOD.dll
2006-10-18 21:47 157184 --a------ C:\WINDOWS\system32\wmidx.dll
2006-10-18 21:47 154624 --a------ C:\WINDOWS\system32\wpdmtp.dll
2006-10-18 21:47 1543680 --------- C:\WINDOWS\system32\WMVDECOD.dll
2006-10-18 21:47 1382912 --------- C:\WINDOWS\system32\WMVSDECD.dll
2006-10-18 21:47 133632 --------- C:\WINDOWS\system32\WPDShServiceObj.dll
2006-10-18 21:47 1329152 --a------ C:\WINDOWS\system32\WMSPDMOE.dll
2006-10-18 21:47 132096 --------- C:\WINDOWS\system32\PortableDeviceWiaCompat.dll
2006-10-18 21:47 130048 --------- C:\WINDOWS\system32\wmpps.dll
2006-10-18 21:47 11264 --a------ C:\WINDOWS\system32\LAPRXY.dll
2006-10-18 21:47 1117696 --a------ C:\WINDOWS\system32\WMADMOE.dll
2006-10-18 21:47 101888 --------- C:\WINDOWS\system32\PortableDeviceClassExtension.dll
2006-10-18 20:03 100864 --a------ C:\WINDOWS\system32\logagent.exe
2006-10-18 20:00 17408 --------- C:\WINDOWS\system32\wpdshextautoplay.exe
2006-10-17 12:06 78336 --a------ C:\WINDOWS\system32\ieencode.dll
2006-10-17 12:05 40960 --a------ C:\WINDOWS\system32\licmgr10.dll
2006-10-17 12:05 206336 --------- C:\WINDOWS\system32\WinFXDocObj.exe
2006-10-17 12:05 105984 --a------ C:\WINDOWS\system32\url.dll
2006-10-17 12:04 101376 --a------ C:\WINDOWS\system32\occache.dll
2006-10-17 12:03 17408 --a------ C:\WINDOWS\system32\corpol.dll
2006-10-17 11:58 61952 --------- C:\WINDOWS\system32\icardie.dll
2006-10-17 11:58 12288 --------- C:\WINDOWS\system32\msfeedssync.exe
2006-10-17 11:57 36352 --a------ C:\WINDOWS\system32\imgutil.dll
2006-10-17 11:57 266752 --------- C:\WINDOWS\system32\iertutil.dll
2006-10-17 11:56 45568 --a------ C:\WINDOWS\system32\mshta.exe
2006-10-17 11:28 48128 --a------ C:\WINDOWS\system32\mshtmler.dll
2006-10-17 11:27 380928 --------- C:\WINDOWS\system32\ieapfltr.dll
2006-10-13 07:35 65536 --a------ C:\WINDOWS\system32\nwwks.dll
2006-10-13 07:35 64000 --a------ C:\WINDOWS\system32\nwapi32.dll
2006-10-13 07:35 142336 --a------ C:\WINDOWS\system32\nwprovau.dll
2006-10-11 11:24 58880 --a------ C:\WINDOWS\system32\pnrpnsp.dll
2006-10-11 11:24 553984 --a------ C:\WINDOWS\system32\p2psvc.dll
2006-10-11 11:24 313344 --a------ C:\WINDOWS\system32\p2pgraph.dll
2006-10-11 11:24 153088 --a------ C:\WINDOWS\system32\p2p.dll
2006-10-11 11:24 116224 --a------ C:\WINDOWS\system32\p2pnetsh.dll
2006-10-11 11:24 104960 --a------ C:\WINDOWS\system32\p2pgasvc.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"Yahoo! Pager"="\"C:\\PROGRA~1\\Yahoo!\\MESSEN~1\\YAHOOM~1.EXE\" -quiet"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"SUPERAntiSpyware"="C:\\Program Files\\SUPERAntiSpyware\\SUPERAntiSpyware.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"OfficeScanNT Monitor"="\"C:\\Program Files\\Trend Micro\\OfficeScan Client\\pccntmon.exe\" -HideWindow"
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000002

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,e2,03,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=dword:40000004
"OriginalStateInfo"=hex:18,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,e2,03,\
00,00,04,00,00,40
"RestoredStateInfo"=hex:18,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,e2,03,\
00,00,01,00,00,00

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"=""

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\Run]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"PostBootReminder"="{7849596a-48ea-486e-8937-a2a3009f31a9}"
"CDBurn"="{fbeb8a05-beee-4442-804e-409d6c4515e9}"
"WebCheck"="{E6FB5E20-DE35-11CF-9C87-00AA005127ED}"
"SysTray"="{35CEC8A3-2BE6-11D2-8773-92E220524153}"
"Vidapai"="{82CA614F-D1A0-44EC-BF3A-4A987B2F36AF}"
"WPDShServiceObj"="{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\McAfee.com Scan for Viruses - My Computer (Jeanette-SeanBelnick).job

Completion time: 07-01-09 12:06:10.67
C:\ComboFix.txt ... 07-01-09 12:06


-------------
End Combo Log


Hijack This Log
-------------

Logfile of HijackThis v1.99.1
Scan saved at 12:09:26 PM, on 1/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\sgvrfy32.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\TEMP\DO5C9A.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\DeniseMize\Desktop\Internet Security\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1168294279794
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Belnick.local
O17 - HKLM\Software\..\Telephony: DomainName = Belnick.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{18444A10-9F52-4A80-B610-25DC0246E681}: NameServer = 10.0.1.128,12.127.16.68
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Belnick.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{18444A10-9F52-4A80-B610-25DC0246E681}: NameServer = 10.0.1.128,12.127.16.68
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: Vidapai - {82CA614F-D1A0-44EC-BF3A-4A987B2F36AF} - C:\WINDOWS\system32\errixpnp.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: System Event Dispatcher - Unknown owner - C:\WINDOWS\system32\sgvrfy32.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe


-------------
End Hijack This Log


AVG Log
-------------

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:10:11 AM 1/8/2007

+ Scan result:



C:\Documents and Settings\DeniseMize\Cookies\[email protected][2].txt -> TrackingCookie.Adtech : No action taken.


::Report end

-------------
End AVG Log
  • 0

#4
sari

sari

    GeekU Admin

  • Administrator
  • 21,803 posts
  • MVP
Denise Mize,

Ok, we got the files successfully and they're being analyzed.

Please go to c:\windows\temp. Right click on the folder and select Send to compressed file. It will create a new folder called c:\windows\temp.zip. Right click on that folder and select properties. If it's under 1 MB in size, please go to http://uploadmalware.com and upload the folder.

We want to see if there are any other malicious files in that folder.

Now I want you to scan for rootkits.

Download and Save Blacklight to your desktop (choose "I ACCEPT" then click "DOWNLOAD" on the website).

Double-click blbeta.exe then accept the agreement, click > "Scan" then > "Next".

You'll see a list of all items found. There will also be a log on your desktop with the name "fsbl.xxxxxxxxxxxxxx.log" (the xxxxxxxxxxxxxx stand for numbers).

Copy and paste this log in your next reply. Don't choose the rename option yet! I want to see the log first, because legitimate items can also be present there, such as "wbemtest.exe"

Please paste the log in your next reply, and then we'll be able to get this stuff cleaned up.

Thanks,

sari
  • 0

#5
Denise Mize

Denise Mize

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
Thank you, again, for your help!
I uploaded "temp.zip" to uploadmalware.com

Here is the Log from Blacklight:

01/10/07 09:50:25 [Info]: BlackLight Engine 1.0.55 initialized
01/10/07 09:50:25 [Info]: OS: 5.1 build 2600 (Service Pack 2)
01/10/07 09:50:25 [Note]: 7019 4
01/10/07 09:50:25 [Note]: 7005 0
01/10/07 09:50:28 [Note]: 7006 0
01/10/07 09:50:28 [Note]: 7011 2340
01/10/07 09:50:28 [Note]: 7026 0
01/10/07 09:50:28 [Note]: 7026 0
01/10/07 09:50:31 [Note]: FSRAW library version 1.7.1021
01/10/07 09:54:58 [Note]: 7007 0

Thanks!
  • 0

#6
sari

sari

    GeekU Admin

  • Administrator
  • 21,803 posts
  • MVP
Denise Mize,

Good - no rootkit found. Let's move ahead with clean up.

Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.
Save it to your desktop. Don't do anything with it yet.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Go to Start > Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the below services:

System Event Dispatcher

When you find it, double-click on it. In the next window that opens, under the General tab click the Stop button, then click the drop-down box to change the Startup Type to Disabled. Now hit Apply and then Ok.

Reboot into safe mode.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
O21 - SSODL: Vidapai - {82CA614F-D1A0-44EC-BF3A-4A987B2F36AF} - C:\WINDOWS\system32\errixpnp.dll
O23 - Service: System Event Dispatcher - Unknown owner - C:\WINDOWS\system32\sgvrfy32.exe

Now close all windows other than HiJackThis, then click Fix Checked.
  • Please double-click Killbox.exe to run it.
  • Select:
    • Delete on Reboot
    • then Click on the All Files button.
  • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\system32\errixpnp.dll
    C:\WINDOWS\system32\sgvrfy32.exe



  • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

Doubleclick ATF Cleaner and run it again.

Go to Start > Run and type cmd. At the command prompt, type sc delete "System Event Dispatcher" and hit Enter.

Reboot into normal mode and post a new hijackthis log.

Thanks,

sari

Edited by sari, 10 January 2007 - 02:43 PM.

  • 0

#7
Denise Mize

Denise Mize

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  • Topic Starter
  • Member
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  • 4 posts
Thanks again for your help!
Attached is the Hijack This log you requested.

Logfile of HijackThis v1.99.1
Scan saved at 6:41:51 PM, on 1/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntupd.exe
C:\Documents and Settings\DeniseMize\Desktop\Internet Security\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://store.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1168294279794
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Belnick.local
O17 - HKLM\Software\..\Telephony: DomainName = Belnick.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{18444A10-9F52-4A80-B610-25DC0246E681}: NameServer = 10.0.1.128,12.127.16.68
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Belnick.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{18444A10-9F52-4A80-B610-25DC0246E681}: NameServer = 10.0.1.128,12.127.16.68
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe

-----
End Hijack This log
  • 0

#8
sari

sari

    GeekU Admin

  • Administrator
  • 21,803 posts
  • MVP
Denise Mize,

That looks so much better - I imagine your pc is running better as well. Just to be on the safe side, I'd like you to run combofix one more time. Delete the one you currently have first.

1. Download ComboFix.exe using either of these links:

* bleepingcomputer.com

* techsupportforum.com

2. Double click on combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Please post the combofix log.

Thanks,

sari
  • 0






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