XP Pro won't boot
Posted 09 January 2007 - 12:38 PM
Posted 09 January 2007 - 12:42 PM
Put the Windows XP CD in the cd-rom drive and shut the machine OFF. Power the machine back on and watch the screen for the prompt "Press any key to boot from cd"...press the spacebar once.
This should take you to a "Welcome to Setup" screen...Press R to load Recovery Console"
On the next screen, select your operating system by typing the number to the left of it. In most cases, this will be 1. C:\WINDOWS...so type 1.
If you are prompted to type a password, leave it blank and press "Enter".
This should take you to a command prompt...C:\WINDOWS>
Type chkdsk /r and press "Enter". Note the space before /r. You may be told the volume is in use and asked if you want to schedule this to run on the next boot...type Y and press "Enter". This should start the chkdsk operation.
If the machine doesn't reboot automatically, but returns to command prompt, type exit and press "Enter". The machine should reboot...do not press a key to boot to cd...let it boot to the HDD.
This will be a very long check and may appear to start over a few times...this is normal, let it finish. 60 to 90 minutes for this check is not unusual. It should then automatically boot to Windows.
Can you boot into Windows now?
Posted 09 January 2007 - 12:51 PM
Posted 09 January 2007 - 12:52 PM
Posted 09 January 2007 - 12:59 PM
Posted 09 January 2007 - 01:03 PM
However, to get your QuickBooks data off that drive, you'll need to install QBs on your computer then browse to his company file, open it, then back it up properly. I wouldn't recommend just trying to copy the QBs folder out of Program Files.
Posted 09 January 2007 - 01:10 PM
Posted 09 January 2007 - 01:17 PM
If you can browse it, search the drive for *.qbb (QB company file) or *.qbw (QB backup file).
Posted 09 January 2007 - 03:14 PM
Posted 09 January 2007 - 03:16 PM
Posted 09 January 2007 - 03:20 PM
Posted 09 January 2007 - 03:42 PM
Right click My Computer, Manage.
Under Storage, click Disk Management.
Do you see that drive here?
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