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Can't access data from old hard drive


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#1
BobbieBoucher

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My problem is that I had a laptop previously and I had it set up for 2 users. One was for general family use and the other was for work. The laptop crashed but I was able to save the hard drive and I installed it in an a device which let me hook it up as an external hard drive through the USB port. I can now access the family user files as it was not password protected when I logged on but the one I had set up for work was password protected and I can't seem to find any of those files. Is there any way to access these files now that my old hard drive is being used as an external one for my new computer?
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#2
piper

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Do you mean you can't open the folder where the files are, or that you have searched for the files and they aren't found?

If it's the first, look at Microsoft article 308421.

That should help, but if not, post back.
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#3
BobbieBoucher

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It's the second one. I can't even locate where the files are as they seem to been hidden somewhere.
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#4
piper

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Have you searched for the file names? Are you looking for files saved under a specific user name in Documents and Settings?
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#5
BobbieBoucher

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I finally found the file and was able to access it in safe mode. I appreciate the help
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#6
piper

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No problem :whistling:
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