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when i open command prompt my computer automaticly shuts down


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#1
ankitsuhail

ankitsuhail

    Member

  • Member
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hi,
guys.
this is my first post hear
my problem is that

when i open command prompt my computer automaticly shuts down.i think it is a virus but i have installed norton antivirus 2007 also.but the problem remains please help me out thanks in advance********** :whistling:
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#2
Fenor

Fenor

    Trusted Tech

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Hi ankitsuhail! Welcome to G2G!

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Fenor
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