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Windows "Not Genuine"

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This copy of Windows is not genuine.
You may be a victim of software counterfeiting.
Click on the balloon to resolve now

I tried clicking on the balloon, but was eventually asked for x number of dollars for a new copy, so, when another window pops up later which says.... you have not yet resolved this issue, this computer is no longer eligible to receive select security upgrades from microsoft, to protect your copy of windows you must click "Get Genuine"

Then 2 boxes- Get Genuine, and Resolve Later

I always go for resolve later, and have no problems, but would like any comments which may be helpful, please ?

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You should check with the Microsoft Validation Website to confirm whether or not it's genuine, because the messages you are getting could be a hoax by someone trying to trick you. Check your copy of Windows here:

I don't think the messages "Get Genuine" or "Resolve Later" are genuine, but a proper validation check at the above website will prove if I'm right or wrong.

You should also check that the 'messenger service' is disabled in the services management console (this is not the same as MSN or Windows Messenger). That service is used and abused by remote users to send unsolicited and hoax messages to PC users. SP2 disables it, but you can also disable it yourself if you haven't installed SP2.

1. Start>Run. Type SERVICES.MSC and press [ENTER].
2. Scroll down and double-click Messenger.
3. If it says "Started" in the status area, click "Stop".
4. Now change startup type to "disabled".

If those messages about a genuine copy don't appear anymore, pound to a penny it was a hoax by someone trying to rip you off through the messenger service.
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    Je suis Napoléon!

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What is the genuine Windows offer?
Q: What is the genuine Windows offer?
A: The Microsoft genuine Windows offer is designed to help customers who unknowingly purchased counterfeit versions of Windows XP by offering those who qualify a complimentary copy or electronic license key for a genuine copy of Windows XP.

Q: What are the details of the genuine Windows offer?
A: To help customers who unknowingly purchased a counterfeit version of Windows XP, Microsoft has created two genuine Windows offers for those who qualify:
Complimentary offer: Microsoft will make a complimentary copy of Windows XP available to customers who have been sold counterfeit Windows. Customers will be required to submit a proof of purchase, the counterfeit CD, and a counterfeit report with details of their purchase. Only high-quality counterfeit Windows will qualify for the complimentary offer.
Electronic License Key Offer: Microsoft will offer an alternative for customers who find out via the WGA validation process that they are not running genuine Windows, but do not qualify for, or choose not to take advantage of, the complimentary offer. These customers will be able to license a Windows Genuine Advantage Kit for Windows XP online for a price of $99 for Windows XP Home edition or $149 for Windows XP Professional. The Windows Genuine Advantage Kit for Windows XP will include a new 25-character Product Key and a Windows Product Key Update tool that will allow customers to convert their counterfeit copy to genuine Windows XP electronically.


if you bought the computer with the os pre-installed you'll need to contact microsoft (as above) if you installed this OS after the fact..then you'll need to buy a legitimate copy of windows
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