I did EVERYTHING you said to do before sending you my logfile. I did an online virus scan and it found 23 viruses!!!! (which Norton hasn't found any!!??) I have multiple svchost.exe that are running and i can't do anything to selete them, even from task manager. I get pop-ups even when i'm not online!!! (i have dial-up still :0( ). PLEASEEEEEEEE HELP MEEEEE!!!!!!
Logfile of HijackThis v1.99.1
Scan saved at 6:32:29 PM, on 3/31/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\devldr32.exe
C:\WINNT\system32\atiptaxx.exe
C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINNT\system32\RUNDLL32.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\nrirpm.exe
C:\WINNT\system32\unzxmlc.exe
C:\WINNT\system\kkhfboeu.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINNT\system32\HPZipm12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\AT&T\WnClient\Programs\WNConnect.exe
C:\PROGRA~1\AT&T\WnClient\Programs\WNCSMS~1.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R3 - Default URLSearchHook is missing
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [PrinTray] C:\WINNT\system32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\Updreg.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DI2] "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\27.exe\27.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Desktop Search] C:\WINNT\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINNT\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [WinTask driver] C:\WINNT\system32\wintask.exe
O4 - HKLM\..\Run: [RSync] C:\WINNT\system32\netsync.exe
O4 - HKLM\..\Run: [etbrun] C:\winnt\system32\elitepbu32.exe
O4 - HKLM\..\Run: [mpowobr] c:\winnt\system32\mpowobr.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\nrirpm.exe
O4 - HKLM\..\Run: [7s2O39e] unzxmlc.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: SirSearch - file://C:\Program Files\PWRSDP1\Cache\SelectedContextSearch.htm
O10 - Unknown file in Winsock LSP: c:\winnt\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\dolsp.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gatew...r/PCPitStop.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://www.samsphoto...ploadClient.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundlewar...veX/BM2/BM2.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{5CF12AFA-CD13-4AB9-8498-62492F247A58}: NameServer = 204.127.160.3 12.102.240.1
O17 - HKLM\System\CS1\Services\Tcpip\..\{5CF12AFA-CD13-4AB9-8498-62492F247A58}: NameServer = 204.127.160.3 12.102.240.1
O20 - Winlogon Notify: MediaContentIndex - C:\WINNT\system32\HRL.DLL
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTsvcCDA.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe