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Computer Wont Shut Down


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#1
mme16

mme16

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Hi I have just reinstalled windows xp pro and installed all the updates and things like that
but now when i click on shutdown.Windows shutsdown and the monitor turns off but the computer is still on :whistling:

why is this happening it didnt happen before i reinstalled windows xp pro. I did a clean install firstly formating my hard drive
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#2
Retired Tech

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Does it shutdown if you remove the USB leads for everything but the keyboard and mouse
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#3
mme16

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No it doesnt make a diffence
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#4
Retired Tech

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Can you download, install and run this

http://www.microsoft...;displaylang=en

The User Profile Hive Cleanup service helps to ensure user sessions are completely terminated when a user logs off. System processes and applications occasionally maintain connections to registry keys in the user profile after a user logs off. In those cases the user session is prevented from completely ending.
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