HELP! SP2 Uninstall Disaster-
Started by
Manners
, Jan 18 2007 08:11 PM
#181
Posted 27 January 2007 - 01:43 AM
#182
Posted 27 January 2007 - 01:48 AM
Maybe they're too big...open them and delete a handful of folders at a time. Then try to delete the folder.
Also, open the Program Files folder and delete the Adobe folder if it's there. Unless you have successfully installed Adobe already...
If you are getting tired, we can finish this tomorrow.
Also, open the Program Files folder and delete the Adobe folder if it's there. Unless you have successfully installed Adobe already...
If you are getting tired, we can finish this tomorrow.
#183
Posted 27 January 2007 - 01:52 AM
I'll try a few at a time. I am not using MOB in safe mode. Should I be?
I am exhausted and would really like to finish tomorrow so I don't make any more dumb mistakes than I already have! Would that be alright?
I am exhausted and would really like to finish tomorrow so I don't make any more dumb mistakes than I already have! Would that be alright?
#184
Posted 27 January 2007 - 01:55 AM
Of course...
I should be around here someplace...
I should be around here someplace...
#185
Posted 27 January 2007 - 03:36 PM
Good Afternoon.
WINDOWSO is now totally deleted. The strange part is that I cannot seem to find a folder just named WINDOWS anymore either.
There is no Adobe folder.
I have not installed any programs other than MOB. What is our next step?
WINDOWSO is now totally deleted. The strange part is that I cannot seem to find a folder just named WINDOWS anymore either.
There is no Adobe folder.
I have not installed any programs other than MOB. What is our next step?
Edited by Manners, 27 January 2007 - 03:39 PM.
#186
Posted 27 January 2007 - 03:55 PM
Perfect!!
If you haven't installed SP2, do so now. Then install your AntiVirus program. Next will be Adobe...get a fresh download and disable your AVG during the download and the install process.
Let me know if you have any problems with Adobe.
If you haven't installed SP2, do so now. Then install your AntiVirus program. Next will be Adobe...get a fresh download and disable your AVG during the download and the install process.
Let me know if you have any problems with Adobe.
#187
Posted 27 January 2007 - 04:29 PM
I will do all of the Windows Updates now. Then I will install AVG and Adobe.
The only question I encountered when deleting was that I still have 3 Administrator accounts. All the rest, except for WINDOWS1 users, are deleted. I'm not sure which is which! Just leave them alone?
The only question I encountered when deleting was that I still have 3 Administrator accounts. All the rest, except for WINDOWS1 users, are deleted. I'm not sure which is which! Just leave them alone?
#188
Posted 27 January 2007 - 04:34 PM
We'll deal with the Admin accounts in a bit...I want to get the Adobe installed before we mess with things too much.
Is the machine running good so far? Any quirky behavior?
Is the machine running good so far? Any quirky behavior?
#189
Posted 27 January 2007 - 08:06 PM
So far so good. Updates took forever and a day! Adobe Reader installed with no problems. Ran AVG and it shows some "errors" from WINDOWSO, system32. Don't quite know how I could have missed anything WINDOWSO.
Here they are:
Kernel32.dll
wsock32.dll
user32.dll
shell32.dll
ntostrnl.exe
hosts
A couple of the programs I had installed with the first change of Windows - like firefox, sypware baster, etc. I just tried to uninstall and then deleted. Didn't want the files getting mixed up. I sure left a lot more this time. I think that is what ultimately caused the glitch with Adobe. I have not reinstalled them yet.
Computer was a little laggy on this last reboot, but seems to be fine now.
Looks like we are making progress.
Manners
Here they are:
Kernel32.dll
wsock32.dll
user32.dll
shell32.dll
ntostrnl.exe
hosts
A couple of the programs I had installed with the first change of Windows - like firefox, sypware baster, etc. I just tried to uninstall and then deleted. Didn't want the files getting mixed up. I sure left a lot more this time. I think that is what ultimately caused the glitch with Adobe. I have not reinstalled them yet.
Computer was a little laggy on this last reboot, but seems to be fine now.
Looks like we are making progress.
Manners
Edited by Manners, 27 January 2007 - 08:13 PM.
#190
Posted 27 January 2007 - 08:25 PM
Let's see if those errors came from the prefetch,
Click Start, then Run, type prefetch and click "Ok".
In the folder that opens, click "Edit" on the toolbar and choose "Select All". Right click on a file in the folder and choose "Delete"...accept the deletion.
Your next few boots will be a bit slower while this folder repopulates. Reboot a few times and let me know how it's running.
And yes, we may be about finished...
Click Start, then Run, type prefetch and click "Ok".
In the folder that opens, click "Edit" on the toolbar and choose "Select All". Right click on a file in the folder and choose "Delete"...accept the deletion.
Your next few boots will be a bit slower while this folder repopulates. Reboot a few times and let me know how it's running.
And yes, we may be about finished...
#191
Posted 27 January 2007 - 08:37 PM
I don't see those folders by accessing Prefetch as above. Here are the addresses:
C:\WINDOWSO\System32\kernel32.dll
C:\WINDOWSO\System32\wsock32.dll
C:\WINDOWSO\System32\user32.dll
C:\WINDOWSO\System32\shell32.dll
C:\WINDOWSO\System32\ntostrnl.exe
C:\WINDOWSO\System32\drivers\etc\hosts
There are some files I did not delete from Programs, because of a fear of another Adobe type situation. That was also my MS Explorer problem. How big a problem is it if I don't delete?
As always, thank you.
Manners
C:\WINDOWSO\System32\kernel32.dll
C:\WINDOWSO\System32\wsock32.dll
C:\WINDOWSO\System32\user32.dll
C:\WINDOWSO\System32\shell32.dll
C:\WINDOWSO\System32\ntostrnl.exe
C:\WINDOWSO\System32\drivers\etc\hosts
There are some files I did not delete from Programs, because of a fear of another Adobe type situation. That was also my MS Explorer problem. How big a problem is it if I don't delete?
As always, thank you.
Manners
#192
Posted 27 January 2007 - 09:05 PM
It shouldn't be a problem at all. Near as I can tell, these are just references to files that are missing.
How's the machine running?
How's the machine running?
#193
Posted 27 January 2007 - 09:13 PM
Super! No problems thus far. It is fast and responsive.
#194
Posted 27 January 2007 - 09:19 PM
If you're all updated...go ahead and start installing your programs. MSN messenger may have installed with Windows, if not, you can get it HERE.
I would think that unless you run into problems installing your applications, which you shouldn't, we got a good fix this time. What say you?
I would think that unless you run into problems installing your applications, which you shouldn't, we got a good fix this time. What say you?
#195
Posted 27 January 2007 - 09:23 PM
I think we did it! And it only took 9 days! I will run scandisk after I install programs. Thank you for sharing so generously of your time and knowledge.
Manners
Manners
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