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USB Flash Drive - Getting I/O Device Error


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#1
ZiaMan

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I have a Sandisk Cruzer Mini 256mg. Has been working well for quite a while.
Recently plugged it into home Dell Dimension 4400 to download some virus scan programs onto the Dell.
When clicking on icon from My Computer, I eventually get the "couldn't perform the action because of an I/O device error." The icon is there under My Computer, but when check properties, it has no Used or Available space indicated. Both "0".
I plug it into other desktops at home (Compaq S4300x), and have no problem accessing or using the Cruzer.Tried using at work on a HP, and no problem there either.
When check Device Managment on D-4400, it appears to be recognized - no red or yellow checks.
Have had no success at first searches for solutiions or diagnostic procedures.
If other info needed please let me know.
Any help and direction is approeciated.
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#2
Fenor

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Hi ZiaMan!

It's very possible that the front USB ports on the Dell don't give out enough power to properly run the Flash Drive. Try plugging it into one of the USB ports on the back of the computer.

Fenor

Edited by Fenor, 19 January 2007 - 04:50 PM.

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#3
ZiaMan

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Thanks for the reply.
I recently installed a USB 2.0 4-port pci card and that is what I was hooking the Cruzer into in the back of the Dell. A Keyboard is now hooked there and it works fine.
I had been trying to a Linksys wireless network set up to this Dell computer from PC upstairs. No succes there yet, but would any changes associated with that installation attempt be somehow screwing up recognition at these USB ports?
On Friday, I reformatted the Cruzer and then added back all the files on to it. Got same I/O error afer hooking it in. Cruzer still works on other PCs.
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#4
Fenor

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I'm still betting that your computer doesn't have the power the properly run the usb device. Since you say it works fine on other computers, then most likely your computer just can't handle it. Adding a USB2.0 pci card to a computer with all usb1.1 ports, will not work most of the time because the computer is too old to properly run the device.

Fenor
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#5
ZiaMan

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Update: I tried the orig USB 1.1 port on back of Dell and the Cruzer was recognized, and I can access the files on it. I get a pop-up message telling me that the Cruzer will work better connecting to a USB 2.0 port. System seems to know theat there are some USB 2.0 ports.
Fenor - A Question - in youir previous reply, are you saying that even though I've installed a USB 2.0 pci card, that the card will not actually be giving me the faster USB 2.0 resource, but only 1.1 on the PCI slot?
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