Yesterday, my Norton software flashed a warning across my screen that it had detected a virus of some sort. It told me it had fixed the problem, but I needed to reboot my computer. Once I did, something happened - everything is missing - my desktop is just a picture, no icons, no toolbar, nothing.
I am able to access Internet Explorer and some other programs through Task Manager, by hitting Ctrl-Alt-Delete and clicking on New Task.
I have browsed through some of the forums here, and plan to try running sfc /scannow, and then trying to reboot in admin/safe mode and using my XP cd, but I want to backup my important files first.
Can someone tell me how to do that? I know that I have a biult in backup program, because my computer prompts me to create backup disks every once in a while, but I don't know where to find it, or if it will even work.
Any advice would be much appreciated.
Thanks in advance.