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Need to resolve Symantec residues


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#16
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Click start, click my computer, double click the hard drive, click documents and setting, click your account, click application data

Anything Symantec there
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#17
joejobs

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No
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#18
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Have you tried using safe mode administrator account to delete the key
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#19
joejobs

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tried to delete the registry keys but it fails to delete them in regular and safe mode
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#20
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Using the administrator account not yours?
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#21
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I was able to delete two of the entries in the registry:
HKLM/ Software/ System/ ControlSet001/ Services/ eeCtrl
" " ControlSet002/ Services/ eeCtrl


The error in eventvwr.msc disappeared.

There is still other symantec residue in the registry, but don't appear to create any malfunctions.

Delete it to the max or leave the other entries that refuse to get deleted there?
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#22
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If the error has gone and the PC runs well, leave it because the PC won't run any differently if you do delete anything else
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#23
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Thank You
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#24
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No problem
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#25
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There is another error I haven't been able to fix.
I cannot get youtube videos to load, even after installing macromedia, and the WMP installer fails to work.
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#26
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Download and install this

http://www.microsoft...;DisplayLang=en

Which version of media player

Have you got a pop up blocker
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#27
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installed installer
Using WMP 10
It works fine, but when I try to update it
the next button in the update installer window does not work,
tried to download WMP 11 to see if problem disappeared but also
ran up to the same problem the next button in the installer windowfails
to get pressed.
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#28
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If you still have the media player 11 file, try it now you have changed installer
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#29
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downloaded and tried to instal WMP 11
press install, after this the WMP installer pops up but
in this case the validate button does not press
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#30
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Right click the taskbar, click task manager, click file, new task, type sfc /scannow then press enter
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