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Computer Problems


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#1
barb266

barb266

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:whistling: Hi! I am happy to say I am a "Geeks To Go" fan. A member of your staff has been helping me for the past week or so and I am evens happier to say I am Malware FREE. However, I still have a very sluggish computer, very slow on startup and tends to freeze often, forcing me to manually turn it off. I am a novice w/computers, but I know this cannot be good. My "GTG Mentor" suggested I post here to see if anyone can help me. I will posty my system info from my HP System Diagnostic Log. Thanks in advance, Barb

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#2
ultimateslacker2

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Hey whats up barb!

Glad you like the site...we all dedicate our time to help others and we all enjoy it!

Ok lets see

Have you ran disk clean up/ defragged?

If so to no avail, we will run a chkdsk.

Click Start
Click Run
Type "cmd" (no quotes)
Type "chkdsk /f /r" (no quotes)
It will say the file system is locked and will require a reboot. Type Y and reboot the PC.

If this does not help, try a sfc /scannow.

Click Start
Click Run
type "cmd"
type "sfc /scannow

Make sure you have the cd for this so you can replace corrupted or missing DLL files.
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#3
barb266

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:whistling: I love your handle! I deal with your type at work every day! lol! O.K. down to business, I did do disk clean up/defrag a couple of weeks ago and again on 1-17-07. I am attaching defrag log from 1-17. I ran chkdsk again tonight and it showed clean. Would you like for me to run clean up/defrag again? Also, (novice I am) I was unsure if you wanted me to run sfc/scannow tonight too? Thanks, Barb

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#4
ultimateslacker2

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LOL, did you get this post confused with the malware post i seen earlier?

well try the sfc /scannow, most likely when you had malware, it corrupted some files.
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#5
barb266

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:blink: Last laugh's on me. Either my cd drive (probably the root to all my problems) is not reading the cd or I have the wrong cd. I will get w/my brother tomorrow and make sure I have the right cd. When I ran sfc/scannow it gave me the msg that it was the wrong cd or drive may be corrupted (probably - I installed it). So show me out of service for tonight. Thanks for your time, I will get back to you. Barb :whistling:
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#6
ultimateslacker2

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Keep me posted.. I will be here :whistling:
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