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Error code 1000008e with Pinnacle PCTV 310i


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#1
jaz9090

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I just received a new computer today, and after reinstalling the Pinnacle software I got my PCTV to work. After a while i opened it and my computer just went to black screen and restarted. It cam eup with an error which i later found in the event viewer as Error code 1000008e it also said

parameter1 c0000005, parameter2 f636bb62, parameter3 ba253990l, parameter4 00000000

I am a bit concerned as this is a brand new computer, any ideas why this happened?

Thanks

James
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#2
ultimateslacker2

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Sounds like a corrupted driver to me.

In safe mode:

Right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose the SETTINGS button in the Startup And RECOVERY section, and uncheck AUTOMATICALLY RESTART

Now reboot. This will result in the BSOD error...report the STOP ERROR and any parameters.
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#3
jaz9090

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Ok, the error happened again, thanks for your help:

A Problem has been detected...select safe mode.

Technical Information:

*** STOP: 0x0000008E (0xC0000005, 0xF6DA2B62, 0xB6A03990, 0X00000000)

*** 3xHybrid.sys - Address F6DA2B62 base at F6D98000, DateStamp 4316cef3

Beginning dump...

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#4
ultimateslacker2

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c:\ windows\ system32\ drivers\ 3xhybrid.sys

yeah thats the problem

Try removing the driver and removing the hardware, reboot and see if you still get the stop message , if not, than we gotta figure out how to install the tv card without getting stop messages.
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#5
jaz9090

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OK, but the messages don't happen that often so how long til I know its definatly not going to happen again?
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#6
ultimateslacker2

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You do not know. Thats computers for ya.
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#7
jaz9090

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I guess I will just have to assume that it wont happen then, so how can i install the tv card to try and avoid the messages?
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#8
ultimateslacker2

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You have obtained the latest drivers from the manufacturer. Right?
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#9
jaz9090

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4 Someone who studies computers I can sometimes be a right plonker, ill do that now
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#10
jaz9090

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yep, seem to have current drivers
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