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Windows XP hangs up after logo - cant boot from CD


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#1
kitoriley

kitoriley

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My son has killed his computer and I am not sure if it can be saved from home or not.

I would say he somehow got a virus and its done this.

When we power on his computer we get the windows logo with the options to go to the Setup and Boot menus.

We can not get to Safe Mode.

We can not get anything to happen when we try to boot from OS or CD. I can get into DOS but nothing will actually run from DOS so that hasnt helped me much.

I am at the end of my limited knowledge on what to do. I am assuming the master record boot whatever is dead or gone. But everything I have read about that tells me to fix it with the windows disk. But since I cant get it to work at all i am dead in the water

Any ideas at all?
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#2
Neil Jones

Neil Jones

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Two things to try first:

1) CHKDSK. Boot off your XP CD, press R on the first screen, type "chkdsk /p /r" and press Enter. Leave it a while. When its done, type Exit.

If the computer still doesn't work, do a Windows repair.

2) Windows Repair. Boot off the XP CD, press Enter on the "Welcome to Windows XP" setup screen. Press F8, then press R.
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#3
kitoriley

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the problem is i cant do anything with the windows CD. It says booting from CD but then just hangs up again.

I cant get to the safe mode menu and so i am stuck. The only thing i can do is get to the A: prompt with a floppy disk.
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#4
kitoriley

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for anyone else with this problem i used

Hiren's BootCD 8.7

to finally get past the hangup and was able to reformat
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