[potthoff]

I keep getting pop ups with "outerinfo" in the title bar
I feel that this is the reason my PC is slowing down.
this is the info from the hi jack this note pad results.


Logfile of HijackThis v1.99.1
Scan saved at 8:00:31 PM, on 1/21/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Documents and Settings\Bert\My Documents\??sks\n?tdde.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Documents and Settings\Bert\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: (no name) - {724AD0A0-6264-6E98-3C23-18E4CDC6B3BA} - C:\WINDOWS\System32\hotevdj.dll (file missing)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3865ddfc-657f-41c7-925b-2e0d6c3cef71} - C:\WINDOWS\system32\KANNPN.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {724AD0A0-6264-6E98-3C23-18E4CDC6B3BA} - C:\WINDOWS\System32\hotevdj.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [iqoq] C:\Program Files\Common Files\iqoq\iqoqm.exe
O4 - HKCU\..\Run: [Asslb] C:\Documents and Settings\Bert\My Documents\??sks\n?tdde.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay10...es/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - http://www.disney.go...GameManager.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: KANNPN - KANNPN.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

[Advertisements]

Hi there, and welcome to geekstogo! I'm Ryan, and I'll be helping you clean your computer.

I would like to see an Uninstall list.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)

-Ryan

[Ryan]

Hi there, and welcome to geekstogo! I'm Ryan, and I'll be helping you clean your computer.

I would like to see an Uninstall list.

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)

-Ryan

[potthoff]

Ryan thanks for your help, hereis the list.

2Wire Wireless Client
3D Groove Playback Engine
Adobe Acrobat Reader 3.01
Adobe Reader 6.0.1
Adobe Type Manager 4.0
AT&T Self Support Tool
AT&T Yahoo! Applications
AVG Anti-Spyware 7.5
Backgammon
Backyard Basketball
Backyard Football
BroadJump Client Foundation
Conexant SmartHSFi V.9x 56K DF PCI Modem
Cut & Copy for Computer CD Clip Art
Dell Digital Jukebox Driver
Dell Media Experience
Dell Solution Center
Dell Support
Digital Line Detect
DirectX Media Runtime 5.1
DVDSentry
FinePixViewer Ver.4.0
Fisher~Price® Ready For School
FUJIFILM USB Driver
Google Earth
HijackThis 1.99.1
History Explorer
Hoyle Card Games 4
HP Image Zone 4.7
HP PSC & OfficeJet 4.7
HP Software Update
Intel® Extreme Graphics Driver
InterActual Player
Internet Explorer Default Page
IpWins
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2
JumpStart Kindergarten v2.4b
Learn2 Player (Uninstall Only)
LimeWire
LimeWire 4.9.23
Macromedia Flash Player 8
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft Office Standard Edition 2003
MicroStaff WINASPI NT
Modem Helper
Musicmatch® Jukebox
My Disney Kitchen
NetWaiting
PowerDVD
QuickTime
RAW FILE CONVERTER LE
RealOne Player
Rhapsody
Rhapsody Player Engine
Shockwave
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
Spellex for Microsoft
The ClueFinders 5th Grade Adventures
TurboTax Deluxe 2005
TurboTax ItsDeductible 2005
Viewpoint Media Player (Remove Only)
WexTech AnswerWorks
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB822603
Yahtzee

[Ryan]

Thank you for the uninstall list. While I didn't notice the entries I was looking for, I did find some items that need to be dealt with, but we can deal with them after taking care of the main problem.

1. Download ComboFix.exe using either of these links:

BleepingComputer

Techsupportforum.com

2. Double click on combofix.exe & follow the prompts to allow the tool to run.

3. When it has finished, it will produce a log for you. Post that log & a fresh HJT log in your next reply

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

-Ryan

[potthoff]

Ryan Here it is.

"Bert" - 07-01-22 20:13:28 Service Pack 1
ComboFix 07-01-21 - Running from: "C:\Documents and Settings\Bert\My Documents"

(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Purity ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Folders Quarantined:
C:\qoobox\purity\DOCUME~1
C:\qoobox\purity\DOCUME~1\Bert
C:\qoobox\purity\DOCUME~1\Bert\My Documents
C:\qoobox\purity\DOCUME~1\Bert\My Documents\from.txt
C:\qoobox\purity\DOCUME~1\Bert\My Documents\SKS~1
C:\qoobox\purity\DOCUME~1\Bert\My Documents\SKS~1\n?tdde.exe
C:\qoobox\purity\WINDOWS\SYSTEM32\MCROSO~1.NET
C:\qoobox\purity\WINDOWS\SYSTEM32\MCROSO~1.NET\M?crosoft.NET
C:\qoobox\purity\WINDOWS\SYSTEM32\MCROSO~1.NET\ntvdm.exe


((((((((((((((((((((((((((((((( Files Created from 2006-12-22 to 2007-01-22 ))))))))))))))))))))))))))))))))))


2007-01-21 18:04 3,968 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\AvgAsCln.sys
2007-01-21 18:04 <DIR> d-------- C:\Program Files\Grisoft
2007-01-21 15:11 8,413 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mcstrm.sys
2007-01-21 15:09 <DIR> d-------- C:\Program Files\Rhapsody
2007-01-21 15:05 <DIR> d--hs---- C:\WINDOWS\ftpcache
2007-01-14 01:35 2,114 --a------ C:\26295786.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-01-21 19:04 -------- d-------- C:\Program Files\Common Files\iqoq
2006-12-10 12:56 -------- d--h----- C:\Program Files\installshield installation information
2006-12-10 12:56 -------- d-------- C:\Program Files\hasbro interactive
2006-12-10 12:56 -------- d-------- C:\Program Files\globalstar
2006-12-10 12:56 -------- d-------- C:\Program Files\dk multimedia
2006-12-09 18:04 129 --a-s---- C:\WINDOWS\test.bat


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"Sonic RecordNow!"=""
"MoneyAgent"="\"C:\\Program Files\\Microsoft Money\\System\\mnyexpr.exe\""
"Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe\" -quiet"
"MsnMsgr"="\"C:\\Program Files\\MSN Messenger\\MsnMsgr.Exe\" /background"
"iqoq"="C:\\Program Files\\Common Files\\iqoq\\iqoqm.exe"
"Asslb"="C:\\Documents and Settings\\Bert\\My Documents\\??sks\\n?tdde.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"IgfxTray"="C:\\WINDOWS\\System32\\igfxtray.exe"
"HotKeysCmds"="C:\\WINDOWS\\System32\\hkcmd.exe"
"dla"="C:\\WINDOWS\\system32\\dla\\tfswctrl.exe"
"StorageGuard"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"DVDSentry"="C:\\WINDOWS\\System32\\DSentry.exe"
"PCMService"="\"C:\\Program Files\\Dell\\Media Experience\\PCMService.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"MMTray"="\"C:\\Program Files\\Musicmatch\\Musicmatch Jukebox\\mm_tray.exe\""
"DwlClient"="C:\\Program Files\\Common Files\\Dell\\EUSW\\Support.exe"
"REGSHAVE"="C:\\Program Files\\REGSHAVE\\REGSHAVE.EXE /AUTORUN"
"Microsoft Works Update Detection"="C:\\Program Files\\Common Files\\Microsoft Shared\\Works Shared\\WkUFind.exe"
"BJCFD"="C:\\Program Files\\BroadJump\\Client Foundation\\CFD.exe"
"Motive SmartBridge"="C:\\PROGRA~1\\SBCSEL~1\\SMARTB~1\\MotiveSB.exe"
"YBrowser"="C:\\PROGRA~1\\Yahoo!\\browser\\ybrwicon.exe"
"PRISMSVR.EXE"="\"C:\\WINDOWS\\System32\\PRISMSVR.EXE\" /APPLY"
"YOP"="C:\\PROGRA~1\\Yahoo!\\YOP\\yop.exe /autostart"
"CaAvTray"="\"C:\\Program Files\\Yahoo!\\Antivirus\\CAVTray.exe\""
"CAVRID"="\"C:\\Program Files\\Yahoo!\\Antivirus\\CAVRID.exe\""
"HP Software Update"="\"C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe\""
"MimBoot"="C:\\PROGRA~1\\MUSICM~1\\MUSICM~2\\mimboot.exe"
"NeroCheck"="C:\\WINDOWS\\System32\\NeroCheck.exe"
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"="Narrator.exe"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\runonce]
"RunNarrator"="Narrator.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoCDBurning"=dword:00000000

HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\KANNPN

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
Usnsvc REG_MULTI_SZ usnsvc\0\0


Completion time: 07-01-22 20:15:50
C:\ComboFix2.txt ... 07-01-21 19:37

[Ryan]

== Remove Programs ==

Please go to Add/Remove Programs in the Control Panel, and remove the following programsInternet Explorer Default Page
LimeWire
LimeWire 4.9.23 => Limewire is optional. P2P programs such as limewire programs can lead to infections.
Java 2 Runtime Environment, SE v1.4.2
Reboot your computer.


== Install Latest Java ==

Please go to THIS page, and click on the Download link that is in the Java Runtime Environment (JRE) 6 section.

Click the radio button next to Accept License Agreement after reviewing it. The page will refresh - this is normal.

Download the Windows Offline Installation, Multi-language. You will want to save this to a location you will remember.

Once it has finished downloading, double click it, and follow the prompts to install.

If it asks to reboot, select Yes. If it does not ask, please reboot your computer manually.


Please post a new HiJack This log and let me know how your computer is working.

-Ryan

[potthoff]

the computer still seems slow,, here is the latest hijack log

Logfile of HijackThis v1.99.1
Scan saved at 9:19:25 PM, on 1/22/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\WINDOWS\System32\msiexec.exe
C:\Documents and Settings\Bert\My Documents\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: (no name) - {724AD0A0-6264-6E98-3C23-18E4CDC6B3BA} - C:\WINDOWS\System32\hotevdj.dll (file missing)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3865ddfc-657f-41c7-925b-2e0d6c3cef71} - C:\WINDOWS\system32\KANNPN.dll (file missing)
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {724AD0A0-6264-6E98-3C23-18E4CDC6B3BA} - C:\WINDOWS\System32\hotevdj.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [iqoq] C:\Program Files\Common Files\iqoq\iqoqm.exe
O4 - HKCU\..\Run: [Asslb] C:\Documents and Settings\Bert\My Documents\??sks\n?tdde.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay10...es/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - http://www.disney.go...GameManager.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: KANNPN - KANNPN.dll (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE

[Ryan]

== Remove HiJackThis Entries ==

Open HiJack This and scan. When it finishes, put an X in the box next to these following item(s)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
O2 - BHO: (no name) - {3865ddfc-657f-41c7-925b-2e0d6c3cef71} - C:\WINDOWS\system32\KANNPN.dll (file missing)
O2 - BHO: (no name) - {724AD0A0-6264-6E98-3C23-18E4CDC6B3BA} - C:\WINDOWS\System32\hotevdj.dll (file missing)
O4 - HKCU\..\Run: [Asslb] C:\Documents and Settings\Bert\My Documents\??sks\n?tdde.exe
O20 - Winlogon Notify: KANNPN - KANNPN.dll (file missing)

Close all open windows except for HiJack This and click fix checked.

Reboot your computer.


== Kaspersky Online Scanner ==

Please do an online scan with Kaspersky WebScanner
You will need to use Internet Explorer to do this

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.

== Request Logs ==

If you would please rescan with HijackThis and post a fresh log, along with the report from the Kaspersky scan, in this same topic, and let us know how your system's working.

-Ryan

[potthoff]

Ryan, Here is the latest hijack report & virus report.

Logfile of HijackThis v1.99.1
Scan saved at 4:57:44 PM, on 1/23/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Yahoo!\browser\ybrowser.exe
C:\Documents and Settings\Bert\My Documents\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: (no name) - {724AD0A0-6264-6E98-3C23-18E4CDC6B3BA} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [PRISMSVR.EXE] "C:\WINDOWS\System32\PRISMSVR.EXE" /APPLY
O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [iqoq] C:\Program Files\Common Files\iqoq\iqoqm.exe
O4 - Global Startup: AT&T Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay10...es/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {CC32D4D8-2A0B-4CEB-B105-C9B968379105} (CGameManagerCtrl Object) - http://www.disney.go...GameManager.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\SYSTEM32\YPCSER~1.EXE


And here is the virus report

Tuesday, January 23, 2007 4:53:48 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 1 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 24/01/2007
Kaspersky Anti-Virus database records: 261227


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
C:\
D:\
E:\
F:\

Scan Statistics
Total number of scanned objects 62503
Number of viruses found 15
Number of infected objects 25 / 0
Number of suspicious objects 0
Duration of the scan process 00:41:13

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\Bert\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\ApplicationHistory\NotifyAlert.exe.83a8f8c0.ini.inuse Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\Jukebox\mmjbaltlog.txt Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\Jukebox\mmjblog.txt Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\Jukebox\Portables.log Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\MIM\Database\Default.ldb Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\MIM\Database\Default.mdb Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temp\hpodvd09.log Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temp\JET1F4A.tmp Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temp\Perflib_Perfdata_148.dat Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temp\~DF93E3.tmp Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Bert\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Bert\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\SBC Self Support Tool\log\mpbtn.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\SmartBridge\AlertFilter.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\SmartBridge\log\httpclient.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\SmartBridge\SmartBridge.log Object is locked skipped

C:\Program Files\sst\VNC\MotVNC.exe/WISE0008.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped

C:\Program Files\sst\VNC\MotVNC.exe/WISE0009.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped

C:\Program Files\sst\VNC\MotVNC.exe WiseSFX: infected - 2 skipped

C:\Program Files\Yahoo!\YPSR\Quarantine\20050711225201.zip Object is locked skipped

C:\Program Files\Yahoo!\YPSR\Quarantine\ppqdb.dat Object is locked skipped

C:\Program Files\Yahoo!\YPSR\Quarantine\ppqsdb.dat Object is locked skipped

C:\svhost.exe Infected: Trojan-Downloader.Win32.Agent.aka skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP639\A0075304.exe/data0003 Infected: not-a-virus:AdWare.Win32.PurityScan.bu skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP639\A0075304.exe NSIS: infected - 1 skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075314.exe Infected: Trojan.Win32.Kolweb.b skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075315.dll Infected: Trojan.Win32.Kolweb.b skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075316.sys Infected: Trojan.Win32.Kolweb.b skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075317.exe Infected: Trojan.Win32.Kolweb.b skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075318.sys Infected: Trojan.Win32.Kolweb.b skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075319.exe Infected: Trojan.Win32.Kolweb.b skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075320.exe Infected: Trojan-Downloader.Win32.TSUpdate.l skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075321.exe Infected: Trojan-Downloader.Win32.TSUpdate.f skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075322.dll Infected: Trojan-Downloader.Win32.Small.ece skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075326.dll Infected: Trojan.Win32.Kolweb.d skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075327.exe Infected: Trojan.Win32.Kolweb.b skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075328.dll Infected: Trojan-Downloader.Win32.ConHook.ab skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075329.exe Infected: Trojan-Downloader.Win32.Agent.bca skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075330.dll Infected: not-a-virus:AdWare.Win32.PurityScan.ak skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075331.dll Infected: not-a-virus:AdWare.Win32.Softomate.ac skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075333.exe Infected: not-a-virus:AdWare.Win32.Softomate.u skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075334.dll Infected: not-a-virus:AdWare.Win32.Softomate.u skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075336.exe Infected: not-a-virus:AdWare.Win32.Maxifiles.ab skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP640\A0075337.exe Infected: not-a-virus:AdWare.Win32.Maxifiles.aa skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP642\change.log Object is locked skipped

C:\WINDOWS\Debug\oakley.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\WIADEBUG.LOG Object is locked skipped

C:\WINDOWS\WIASERVC.LOG Object is locked skipped

Scan process completed.

[potthoff]

Ryan, I am concerned about the 15 viruses. Any idea where they could have come from?

[Ryan]

There is actually only one virus that I noticed was still alive. All the others are false positives,or are located in your restore files. Don't worry, we'll clean those now.

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Remove the following files in bold (if found):

C:\svhost.exe

Reboot your computer.

Next, let's make a new restore point and get rid of the others.Step #1 - Create a New Restore Point

Go - Start>Programmes>Accessories>System Tools>System Restore>Create a New Restore point.

Step #2 - Flush All Previous Points

Go - Start>Programmes>Accessories>System Tools>Disc Cleanup>"More Options" Tab>Remove All But Most Recent Point.
After doing that, please run the Kaspersky scan again.

-Ryan

[potthoff]

I had a problem starting in safe mode. the first time i tried an xp start up screen appeared and then froze up. The second time a black screen came up and said that i did not have a needed file. I did not write it down Sorry.
Can I delete the c:\svhost.exe without being in safe mode?

[Ryan]

You can try, if it's in use it won't let you. Let me know if you're able to delete it.

-Ryan

[potthoff]

Ryan I must have gotten lucky I deleted the file.
I have also have a new restore point.
Here is the newest report. it appears to still have 1 virus

Tuesday, January 23, 2007 9:44:00 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 1 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 24/01/2007
Kaspersky Anti-Virus database records: 261254


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
A:\
C:\
D:\
E:\
F:\

Scan Statistics
Total number of scanned objects 57834
Number of viruses found 1
Number of infected objects 3 / 0
Number of suspicious objects 0
Duration of the scan process 00:41:12

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\Bert\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\ApplicationHistory\hpqgalry.exe.cf8dd223.ini.inuse Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\ApplicationHistory\NotifyAlert.exe.83a8f8c0.ini.inuse Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\Jukebox\mmjbaltlog.txt Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\Jukebox\mmjblog.txt Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\Jukebox\Portables.log Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\MIM\Database\Default.ldb Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Application Data\Musicmatch\MIM\Database\Default.mdb Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\History\History.IE5\MSHist012007012320070124\index.dat Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temp\hpodvd09.log Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temp\JET4001.tmp Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temp\Perflib_Perfdata_170.dat Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temp\~DF909F.tmp Object is locked skipped

C:\Documents and Settings\Bert\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Bert\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Bert\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Bert\UserData\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\INDEX.DAT Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\SBC Self Support Tool\log\mpbtn.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\SmartBridge\AlertFilter.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\SmartBridge\log\httpclient.log Object is locked skipped

C:\Program Files\SBC Self Support Tool\SmartBridge\SmartBridge.log Object is locked skipped

C:\Program Files\sst\VNC\MotVNC.exe/WISE0008.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped

C:\Program Files\sst\VNC\MotVNC.exe/WISE0009.BIN Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.b skipped

C:\Program Files\sst\VNC\MotVNC.exe WiseSFX: infected - 2 skipped

C:\Program Files\Yahoo!\YPSR\Quarantine\20050711225201.zip Object is locked skipped

C:\Program Files\Yahoo!\YPSR\Quarantine\ppqdb.dat Object is locked skipped

C:\Program Files\Yahoo!\YPSR\Quarantine\ppqsdb.dat Object is locked skipped

C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP644\change.log Object is locked skipped

C:\WINDOWS\Debug\oakley.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\AppEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SecEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SysEvent.Evt Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Object is locked skipped

C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Object is locked skipped

C:\WINDOWS\SYSTEM32\H323LOG.TXT Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\SYSTEM32\WBEM\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\WIADEBUG.LOG Object is locked skipped

C:\WINDOWS\WIASERVC.LOG Object is locked skipped

Scan process completed.

[Ryan]

You're actually clean. The one item that it showed as infected is actually a remote admin program, so that you can connect to the computer from a different location.

If you or anyone else that uses the computer doesn't need it, feel free to remove it.

Please post a new HiJackThis log.

-Ryan