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Notebook won't read DVDs


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#1
The Batman

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Hey there, I was hoping for a little help.

The DVD drive on my laptop (specs here) won't read DVDs or CDs when I insert them into the drive. When I right click to explore or double click on the drive nothing.

Nothing happens.

I can't even open up the drive door using the eject tab that comes up when you right click on it.

At first I thought that it was simply a matter of my notebook having a bad DVD drive but when I accidentally started up the computer with a DVD in the drive it read it and played everything fine.

I'm not sure if this is a hardware issue or a software issue?

Is there a way to fix this? Earlier my computer was having a problem where it would freeze up when I tried to play DVDs. Is this related to that?


Any help will be very appreciated,

Mike
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#2
fozziebear

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What you could try is the following ±

Download latest drivers here
Go to my computer rightclick propperties hardware and select the DVD drive
klick on DEL and remove the DVD drive. Install the latest drivers, reboot and re-add via Wizzard hardware the DVD drive.

You mentioned that when you leave a DVD in the drive when rebooting it works, is that the same DVD that doesn't work?
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#3
The Batman

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Thanks for the help. :whistling:

Well I've tried that with a few DVDs and CDs, probably about 20 of them all together, and I've had the same problem with them all.

I've tried uninstalling, rebooting the computer and then reinstalling the DVD drive. It didn't seem to do the trick.

Is there another place where I can find drivers or updated drivers? Is there another problem it might be?
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