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Cannot uninstall Verizon Online DSL Software


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#1
freespirit_90210

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Hello,

I became a Verizon Online DSL customer this month, installed the CD that came with it (big mistake). Now my machine is running incredibly slowly. I researched online and I know I don't need to keep the app on there...however I cannot get it to uninstall!!

When I go through Add/Remove Programs, click on Change/Remove, it depresses the button and hangs for a long time, then UN-depresses the button and does nothing else!

I have watched under Task Manager and the vzuninstall.exe file starts up...then disappears after awhile.

I reinstalled from the CD and it still does this same behavior.

Any suggestions?

Thanks!

Sarah
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#2
makai

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edited

Edited by makai, 23 January 2007 - 05:31 PM.

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#3
freespirit_90210

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Thanks for the reply...I think I found a solution. If any stray apps crop up, I'll repost. Thanks again!

Sarah
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#4
Facedown98

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May we see this solution please? It may help someone else in the future :whistling:
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#5
phud

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i am having the same problem. please post the solution.

thank you!
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#6
millerman996

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Have you tried a system restore to a date before you installed the software?
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