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widows NT service pack


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#1
goofygrmom

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Good Morning, I recently purchased a game for my husband. The game itself seems to install fine. But when I click on the istall button for DIRECTX V3.0, it says I need a Windows NT service pack. What is this?

I'm running XP home Game requirements are 95/98/Me/XP, 486 or better processor, 16MB ram, DirectX-compatible video card.

I have an Intel Celeron 1200 MHz, 1.20 GHz, 256 MB ram with about 55% free space.

Any input would be greatly appreciated.

Thanks, Betsy
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#2
dsenette

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click start > programs > accessories > system tools > system information.
what do the first two lines on the right side say?
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#3
goofygrmom

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Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600

I hope this is what you asked for. Thanks
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#4
123Runner

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DirectX is version 9 or, there could be a 10. Not sure, so I wonder why you are installing Directx ver3.0?

Go to start/ run and type in dxdiag and hit ok.
If you have directx, it will tell you and open up the directx diagnostics.

Let us know what you find.

123runner
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#5
goofygrmom

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I will give that a try. Thanks.

I'm clicking the buttons on the installation CD for a game. And that's where the directx V3.0 comes in.

I'll get back to you on this tomorrow.

Thanks again, Betsy
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#6
goofygrmom

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I'm back.

It said no problems found.

I have DirectX v9.0c (4.09.0000.0904)
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#7
123Runner

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Can you run the game without installing the directx 3, or is there no option.
Usually a program will install what it needs (directx) if it does not find directx.
You shouldn't have to install it.

Or,,,,,,,am I not understanding the problem?
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#8
goofygrmom

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It doesn't matter whether I try to play the game from the disc or install it, it tells me I need a Windows NT service pack. I'm confused. I've e-mailed the people at jastusa.com since it's their game. They haven't been any help either. If I can't get it working by the end of the week, I will request and refund from the Bud Plant Catalog were I purchased it. I've saved all my notes so they won't think I've been copying the game.

Thanks for your help.
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#9
goofygrmom

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Finally got it together. They e-mailed me with a link to get a Jan 9, 2007 update for the direct X that I aparently missed. Did what they said and now the game works. I guess my husband will enjoy the poker game now. We shall see. Thanks for your help. I did learn some new stuff. Betsy
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#10
123Runner

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Glad you got it resolved.

Thanks for letting us know.
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#11
goofygrmom

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You're very welcome.
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