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bsod 0x0000007


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#1
fire176lou

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ok, have windows xp and getting a bsod that is "stop 0x0000007 0x0000000 0x0000000 0x0000000" as soon as i turn on the computer. no desktop, no chance for safe mode, do not pass go, and no way for my $200. i go and try to reinstal the windows cd like it prompts me to. i'm ok to this point but then it tries to read a disk in my 3 1/2 flopy drive and not the cd drive. i only have a windows instalation cd so how do i get a windows 3 1/2 inch flopy or make the computer load off the cd drive.


computer is about 2 years old


thanks for your time
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#2
Retired Tech

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Try this first

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP

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#3
fire176lou

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ok, well f8 does not work. the only two things that i can do is f6 and del. dont think these two things can help. thank you for your time, and hope to get some more help.
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#4
Guest_rushin1nd_*

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stop 0x0000007

i dont think thats the complete error

somethings miss at the end of the 7
please check your error again then post it
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#5
fire176lou

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ok, its 0x0000007f, sorry about that. thanks for your help
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#6
Guest_rushin1nd_*

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heres some information on your error

http://support.microsoft.com/kb/137539

http://www.computerh...es/ch000830.htm

http://www.accessdat.../kb/Q137539.htm

hope it helps
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