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missing INS5576._MP

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had musicmatch jukebox installed, suuddenly would not open, tried to reinstall,installshield goes to about 99% then get message about INS5576._MP. what is this and how do i fix. thanks for any info. mrvince
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    Retired Staff

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I would go into Add/Remove programs in Control Panel and remove that jukebox. Then reboot and re-install it. Perhaps download a fresh copy and install it....
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