I am surfing on the net or just basically using the computer, no high graphic games or anything and I will all of a sudden get a blue screen saying beginning physical memory dump. When it restarts on its own it says "The system has recovered from a serious error" - It wants to send error report and to see what it says click here= Here is what it says Error Signature-- BCCode: 1000007f BCP1: 00000008 BCP2: 80042000 BCP3:00000000 BCP4: 00000000 OSVer: 5_1_2600 SP: 2_0 Product: 768_1
Internet Explorer then starts up a page that says-
Follow these steps to solve the problem with a device driver
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Troubleshooting is available that might help you solve the problem
Depending on which situation is applicable to you, do one of the following:
* If this problem occurred after you installed a new hardware device on your computer, the problem might be caused by the device driver. Use the Dell Driver Reset Tool or uninstall the driver.
How to disable or uninstall a device driver
Note: This may cause hardware devices to stop functioning.
1. Click Start, and then click Control Panel. If you are using Classic View, click Switch to Category View.
2. Click Performance and Maintenance, and then click System.
3. Click the Hardware tab, and then click Device Manager.
4. Click the plus sign (+) next to the faulting device. You should now see the device listed.
5. Right-click the device, and then click Disable or Uninstall.
1. Click Start, and then click Search.
2. Choose All files and folders, and then type the driver name in the All or part of the file name field.
3. Click Search.
4. When the file appears in the results, right-click the file and click Rename.
5. Rename the file (for example, filename.old). Remember the file name so you can enable it later if you need to.
* If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. Try uninstalling the software.
How do I uninstall a program in Windows XP?
1. Click Start, click Control Panel, and then click Add or Remove Programs.
2. Click Change or Remove Programs, and then click the program you want to change or remove. Click the appropriate button:
o To change a program, click Change/Remove or Change.
o To remove a program, click Change/Remove or Remove.
When you click Change or Remove, some programs may be removed without prompting you further.
Note: Add or Remove Programs will only remove programs that were written for Windows operating systems. For other programs, check the documentation that came with the program to see if other files (such as .ini files) should be removed.
* If you don't know the specific driver or software, try performing a System Restore.
* Go online and check for updated drivers on the Microsoft Update website.
* For information about your support options, go online to the Support.Dell.Com website.
I followed the steps and I upgraded my ATI Mobility Radeon X300.
When that didn't work I found this page on Dells website
So I upgraded my Bios. I would have done the further troubleshooting it mentioned below, but it didn't have options for my computer. Does anybody have any ideas? It isn't fun to have your pc crash every 10 minutes. I am lucky to be able to type this.
Edited by darlabbq, 25 January 2007 - 09:00 PM.