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computer freezes after boot up


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#1
sunship

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Hello,

I am new to this site and I am in need of help. If someone can point me in the right direction, I would greatly appreciate it. My computer freezes up after boot up. It will not allow me to do anything. Sometimes, even cntl-alt-del will not even work.

I am successful in booting up in safe mode. I am going to attempt to connect to the internet through "Safe Mode with Networking".

Where should I go from here? Does it sound like something in my start-up items? Should I use hijackthis and compare it to BleepingComputers start up database, and then turn off questionable items?

Any help is great. Thanks in advance.

-Sunship
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#2
wannabe1

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Hi sunship...

Let's start by disabling all the startup items in msconfig and re-enabling them one at a time.

Click Start, then Run, type msconfig and click "Ok". Click the "Startup" tab and then on the "Disable All" button. Apply the change and reboot. Upon restarting, you will see a Selective Startup dialog...this is normal...tick the bos to not show it again. Run the machine for a bit...does the computer still freeze?

wannabe1
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#3
sunship

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Hey Wannabee,

Thanks for your reply. I do appreciate it. I think I see where you are going. I had to download MSCONFIG (since Windows 2000 doesn't have it). I saw about 20 programs running at startup. I turned them all off like you said. Then I turned on each one (one at a time) and rebooted after turning each one on (so I rebooted 20 times). I made it all the way to end with everything turned on and the computer seems to be fine.

I wonder why. I thought for sure it would crash at some point. Actually I guess I should plug in my hardware ( I had disconnected everything thinking it could be a hardware issue).

Any thoughts? Thanks again. I am up and running.

Sunship
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#4
wannabe1

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Sorry about the msconfig. I sometimes forget 2000 doesn't have it...I'll usually include a link to the download.

This process will change some of the memory addresses for start programs...sometimes it works like a charm...sometimes not. Let's hope it's the former... :whistling:

Let me know if you run into more problems.
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#5
sunship

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Great. Thank you so much. I learned a lot.
Thank You.
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#6
wannabe1

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You're quite welcome... :whistling:
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