Try a firmware update from the drive manufacturer's website? It almost sounds like the Windows optical device driver is corrupt, since it works fine when no driver is in play. Does it eject normally when you first start the computer, before Windows loads, or in BIOS?
Yes, it ejects normally when starting the computer.
I haven't had any success yet with updating the firmware. According to the computer's information, it's a Philips DVD+RW DVD8601. I went to Philips website, but they don't show this as a model number. I called Philips, but they were no help.
I opened the case, thinking I could see the drive and get a model number, but no way without pulling the drive completely out of the case.
Do you have any suggestions on how I should go about updating the firmware?
I have been Googling DVD8601 and came across a website which appears to have a firmware update. Here is the website address: http://www.cdrinfo.c...px?DriveId=1205
Should I download and install this update?
Edited by highland403, 28 January 2007 - 02:18 PM.