I'll start from the beginning and try to explain as best I can;
Modem - Webstar EPC2100 Series
PC led - Blinks green
Cable led - solid green
Data leds - blink green
Power led - solid green
The data shown in the table below provides information about the signal coming from the network to your cable modem.
Signal to Noise Ratio
The data shown in the table below provides information about the signal being transmitted to the network from your cable modem.
Safecom SBRU - 10100
As I said, for about a week now, my net has been playing up, it's been slow, tempremental and sometimes not working at all. On my network I have 2 PC(one of which get's a lot of use, the other, not so much) and an XBox 360, with my XBox 360, my XBox Live disconnects a lot, and again, sometimes won't connect at all, either tells me an MTU failure(despite the MTU on my router being at 1500, above the XBox Live reccomendation) or ICMP failure(whatever that is).
I've tried leaving my modem and router without power for 10 minutes then trying again, to no avail, i've rebooted my modem to factory settings, and pressed the reset button on the back of my modem, again, to no change.
I've currently got my main PC connected via Direct connect with my modem, but that's only really started to work(was trying to get it to work for a number of hours), and even as it's working, it's still somewhat slow.
I'm on Telewest Blueyonder, i've phoned the support line, but they weren't really helpful and the only thing they could do was offer to send round a tech.
I would accept that, if I knew what the problem was, as if it's a fault, the tech call is free. But to be really honest, i'd rather try and sort it out myself rather than taking a chance on it being a fault, as if it isn't a fault, I don't want to spend £120+ for a tech to come round and do 5 seconds work to fix whatever is going on. If I can do it myself, i'd rather do that than pay.
I did find something in my modems log, don't know if it's important or not, but incase it is;
Sun Jan 28 19:24:20 2007 Error (4) SW upgrade Failed after download - Incompatible SW file
Sun Jan 28 19:24:17 2007 Notice (6) SW Download INIT - Via Config file cm-2148-256
I ran a Google search, but couldn't find anything to help.
So, can anyone help? Or am I banging my head against a brick wall?