[plank]

Hi there,

I have Office XP installed and all apps within it work just fine when I open them except Access. When I try to open Access with a shortcut on my desktop, I get and error that says "Windows cannot find the file...". Behind that message, another opens that says "Preparing to Install... please wait while Windows configures Office XP Professional"

If I go to the folder called C:\Program Files\Microsoft Office\Office10 and click on the MSACCESS.EXE file itself, there is no error, but it does the install part. Word and Excel start perfectly without this issue.

I tried using the cd to repair the installation, but this had no effect.

Any suggestions?

plank

Edited by plank, 30 January 2007 - 12:44 PM.

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Hi, and welcome to Geeks to Go!

Delete the existing shortcut and create a new one from scratch (since starting the program directly from the .exe works). Right click your desktop area, New, Shortcut, browse to c:\program files\Microsoft Office\Office10\msaccess.exe.

If that doesn't fix the "Windows cannot find the file..." error, please provide the entire error message. If necessary, take a screen shot (use Alt+PrtScn to get the active window), paste into Paint (or any other graphics program), save as JPG, and paste into this thread.

Also, to fix the perpetual install blurb, go to Add/Remove Programs, Microsoft Office, Change. When the screen comes up, choose Add or Remove Features. Then on the next screen where all the individual Office apps are listed, check "Choose advanced customization of features". The next screen will show a list of applications. Is the icon beside Access all white? If not, click the icon, choose "Run all from my computer", then Update.

If this didn't fix the problem, how long has it been happening? Can you determine a date that it started having this issue? Did you install anything else around that same time?

[piper]

Hi, and welcome to Geeks to Go!

Delete the existing shortcut and create a new one from scratch (since starting the program directly from the .exe works). Right click your desktop area, New, Shortcut, browse to c:\program files\Microsoft Office\Office10\msaccess.exe.

If that doesn't fix the "Windows cannot find the file..." error, please provide the entire error message. If necessary, take a screen shot (use Alt+PrtScn to get the active window), paste into Paint (or any other graphics program), save as JPG, and paste into this thread.

Also, to fix the perpetual install blurb, go to Add/Remove Programs, Microsoft Office, Change. When the screen comes up, choose Add or Remove Features. Then on the next screen where all the individual Office apps are listed, check "Choose advanced customization of features". The next screen will show a list of applications. Is the icon beside Access all white? If not, click the icon, choose "Run all from my computer", then Update.

If this didn't fix the problem, how long has it been happening? Can you determine a date that it started having this issue? Did you install anything else around that same time?