Wayne.
Printing test page but nothing else
Started by
wayne christian
, Jan 30 2007 03:15 PM
#1
Posted 30 January 2007 - 03:15 PM
Wayne.
#2
Posted 30 January 2007 - 03:31 PM
To confirm, the other print jobs from Word, etc., stack up behind the old job, but test pages print okay.
To clear the queue, if you can't delete the document from the printer dialog box, try pressing the Cancel button on the front of the unit (per the User Manual from the link below). Once the old job is cleared, the other jobs should be okay.
Here's a link to the HP Deskjet 9300: http://h10061.www1.h...?...&submit.y=0
To clear the queue, if you can't delete the document from the printer dialog box, try pressing the Cancel button on the front of the unit (per the User Manual from the link below). Once the old job is cleared, the other jobs should be okay.
Here's a link to the HP Deskjet 9300: http://h10061.www1.h...?...&submit.y=0
#3
Posted 30 January 2007 - 03:34 PM
I reinstalled the printer twice, each time it printed a test page. However I cannot get it to print from Word or Adobe. There is a job that has been in que since Jan 21st, I was wondering how to delete it, as the controls just say "cancel;" which I have done, but the job is still there. I removed the USB plug, and used a different USB port, but that did not work either. I also updated the drivers. I am now stuck S,O,S, (stuck on stupid)...
Thanks for our time.
Wayne
Thanks for our time.
Wayne
#4
Posted 30 January 2007 - 03:36 PM
Thank you I will try that link and see what I can come up with.
#5
Posted 30 January 2007 - 03:42 PM
Hi wayne christian,
Please do not double post with your issues.
Thanks,
Excal
Please do not double post with your issues.
Thanks,
Excal
#6
Posted 30 January 2007 - 03:45 PM
Oakie Doakie Artichoakie
Sorry, will not happen again.
Wayne
Sorry, will not happen again.
Wayne
#7
Posted 30 January 2007 - 03:58 PM
Well I tried that link but to no avail. I uninstalled (as HP suggested), and reinstalled, but still having the problem, guess it's time to spend another 30 bucks, and get a new one.
Thank you guys for the help.
Wayne
Thank you guys for the help.
Wayne
#8
Posted 30 January 2007 - 04:05 PM
Did you get that old job out of the queue?
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