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Computer Shuts down, looking for help !


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#1
Dobryjr

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Ok my situation is preatty much horrible. I have a hp pavillion zt1260 it shuts down on me whenever I play a big screen game. (Counter-Strike, Diablo 2, Madden NFL) I scanned my computer with preaty much everything possible, no viruses, spyware, I have a zonealarm firewall. Yet still it shuts down making me really mad when I am in the middle of playing a game. Now I was thinking of reformating my computer, now I do not a have floppy drive, my computer came with no drivers. I was thinking it might be hardware but then again I didn't install anything new. So should I reformat my computer? and get it to work, and hopefully it will work. Now if I got no cd-rom with drivers for my computer what do I do now? :tazz:
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#2
austin_o

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Go to event viewer and check the logs for any clue as to what the cause is. You could go out to www.hp.com and see if you have current drivers for that sytem. I don't know much about the model number you gave. HP web page says it is a notebook pc and they do have drivers for it. If this is happening only when you run games it could be that this notebook pc just doesn't have enough power supply to run that big screen video game.
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#3
gerryf

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Shutdown completely or crash to desktop

Most complete shutdowns are heat related, then power supply, and a smaller percent are everything else.

Open your case, take a small fan and blow some cool air across the motherboard at low speed -- don't want a tornado in your room.

See if that fixes the issue.
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#4
Dobryjr

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its a notebook don't you think it will be hard to open it. Plus I don't want to mess with it and not be able to fix it, I am not such good with the hardware things.
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