[TahoesMom]

[size=3][size=4]Hi!
My problems began when I upgraded/renewed my Norton Internet Security. I have run Norton for the past three years with no problem. This time I decided to just do the download (I ususally get the cd). Since then I have found that I cannot open any music that I had previously purchased (ie. msn music, musicmtch) It says "trying to aquire licensing" or "this computer is not authorized to play this selection". Also, when going to sites such as our credit card accounts, I get the message " this computer is not recognized" causing me to have to go thru the whole security validation process. I did add/remove of the Norton product but am still having the problems. I am not completely computer literate, meaning that I understand just enough to be dangerous! LOL! I don't know how to back up or reformat anything. I am using a Dell computer but the extended warrenty ran out last month. (Of course!)
Does anyone have any suggestions? I've been trying to sort this out for over a week.

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If your still having the issue I recommend that we uninstall all the Norton software and then run the Norton removal tool.

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[starjax]

If your still having the issue I recommend that we uninstall all the Norton software and then run the Norton removal tool.

http://service1.syma...005033108162039

[Cameron2010]

I would just get rid of Norton and try something else.
I recommend:
-AVG Intenret Security
(www.grisoft.com)
-NOD32
(www.eset.com)

When I try to help friends out using my remote software, Norton always blocks the ports I use,so I cant connect and Norton has all those annoying pop-ups and all that.