As I was sitting on the telephone with Dell support I was browing the web looking for answers on my own. Found a website that said to change a setting and WALLAH!!! I read the solution to the Dell guy and he said, "ok let's try what they say then." Very funny. It worked. He didn't even know about it. So now I'm thinking....I bet the maxtor would have worked the whole time too! So I tell the Dell guy that I want to switch to the maxtor and he says, "cool." If it works I send the Dell back. He's going to keep on helping me.
So we see that the computer is now recognizing the Maxtor TOO! So it sat for a month for NOTHING...simply because Dell did not know how to help me with their tech support. They don't even know their own computers!!!!
Anyhow, after the computer finally recognizes the Maxtor 300GB drive I then get to the point where it says...."A new partition for Windows XP has been created on 286182 MB Disk 0 on bus 0 on atapi [MBR]. This partition must now be formatted. From the list below, select a file system for the new partition. Use the UP and DOWN ARROW keys to select the file system you want, and then press ENTER. If you want to select a different partition for Windows XP, press ESC."
Then it gives me two options..
Format the partition using the NTFS file system ( Quick ).
Format the partition using the NTFS file system.
And so I choose QUICK because it's a new hard drive and my understanding is that you only need to use the normal NTFS system if you want it to remove bad sectors. So if it's a new drive it shouldn't have any bad sectors...( and I thinking right on this?? ). So I do the "quick" method.
And yet when I do it says this:
Setup was unable to format the partition. The disk may be damaged. Make sure the drive is switched on and properly connected to your computer. If the disk is a SCSI disk, make sure your SCSI devices are properly terminated. Consult your computer manual or SCSI adapter documentation for more information.
You must select a different partition for Windows XP.
To continue, press ENTER.
And when I do it shows me a new screen that asks me if I want to set up Windows XP on the selected item, press ENTER.
To create a partition in the unpartitioned space, press C.
To delete the selected partition press D.
And then it shows two partitions...one says:
C: Partition1 [New (Raw) ] 286173 MB ( 286173 MB free )
Unpartioned space 8 MB
And in circles it goes......so what is the problem....can anyone help me?
The Dell guy finally just said to do the regular NTFS thing instead of the QUICK one but that it would take 3 or so hours to do it. And they are supposed to call me back by 4 a.m. But I didn't do it. Instead I went looking for my own answers because in all honesty I don't think they really know what they're even doing.
So can someone PLEASE HELP ME!!! What do I do from here?
And please tell me in very easy terms because I'm quite computer illiterate. And I will be VERY grateful for any help.
thanks in advance,