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active mixer devices--gone


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#1
jefffski

jefffski

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i have suddenly lost the ability to use skype. skype tell me that there is a problem with the playback device

when i go to volume control i get this message:

'there are no active mixer devices available. you may install mixer devices from the add/remove hardware wizard in the control panel."

when i go to control panel/sounds and multimedia, where i used to have usb device listed for my usb headphones, all i have now is modem #0 line playback.

i use a usb headset. i run win2k.

help.

thanks

jeff

Edited by jefffski, 02 February 2007 - 01:36 PM.

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#2
pip22

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Sounds like you need to install a compatible driver for the sound-chip. This may either be a chip on the mobo (integrated sound) or an add-on sound-card fitted in one of the PCI slots.

If it's the former (integrated sound) we need to know the make/model number of the mobo so the driver can be downloaded from the mobo manufacturer's website. However, if the PC is a famous brand like Packard Bell or Dell, we need to know what brand/model it is since all drivers for them are supplied by them and are likely to have been modified to match modified hardware.

Run Belarc Advisor and post it's results on the forum so we can see what it reveals. BA is here: http://www.belarc.co...e_download.html
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#3
jefffski

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here it is:

i tried to reinstall my sound driver but it did not work.

jeff

Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195) MSI MS-6380E 1.0
Processor a Main Circuit Board b
1.67 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI MS-6380E 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Drives Memory Modules c,d
60.01 Gigabytes Usable Hard Drive Capacity
31.50 Gigabytes Hard Drive Free Space

CZ5334Z GBI524I SCSI CdRom Device [CD-ROM drive]
LITE-ON LTR-40125S [CD-ROM drive]
LITEON DVD-ROM LTD163 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST360021A [Hard drive] (60.02 GB) -- drive 0, s/n 3HR1MA8B, rev 3.19, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 31.45 GB 19.30 GB free
d: (NTFS on drive 0) 28.56 GB 12.20 GB free
Network Drives
None detected
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Administrator 19/09/2005 3:41:23 (admin)
jeff 02/02/2007 5:27:27 (admin)
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CUSTPDF Writer on CPWPT130:
EPSON Stylus Photo R200 Series on USB001
PDF4U Adobe PDF Creator on pdfinst
Windows NT Fax Driver on MSFAX:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce4 MX 440 [Display adapter]
NEC FE791SB [Monitor] (16.1"vis, s/n 2750229YA, June 2002)
Bus Adapters Multimedia
SCSI/RAID Host Controller
VIA USB Enhanced Host Controller
VIA USB Universal Host Controller (3x) Avance AC'97 Audio for VIA ® Audio Controller
Unimodem Half-Duplex Audio Device
USB Audio Device
Communications Other Devices
56Kbps Internal Modem


Linksys Wireless-G PCI Adapter
SMC EZ Card 10/100 (SMC1211TX)
primary Auto IP Address:
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Physical Address:

Networking Dns Servers:

VIA OHCI Compliant IEEE 1394 Host Controller
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USB Human Interface Device (2x)
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USB Root Hub (3x)
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.NETFramework
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MSXML4
no verification data Q317244 on 05/12/2004 (details...)
Outlook Express 6
SP1
passed verification KB897715-OE6SP1-20050503.210336 on 14/07/2005 (details...)
Windows 2000
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passed verification KB904706 on 06/11/2005 (details...)
SP4
no verification data Q327194[SP] on 23/04/2004 (details...)
SP5
passed verification UPDATE ROLLUP 1 on 06/11/2005 (Update Rollup 1 for Windows 2000 SP4)
passed verification Q818043 on 24/04/2004 (details...)
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passed verification KB824105 on 23/04/2004 (details...)
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Windows 2000
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Edited by jefffski, 02 February 2007 - 07:37 PM.

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