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active mixer devices--gone

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i have suddenly lost the ability to use skype. skype tell me that there is a problem with the playback device

when i go to volume control i get this message:

'there are no active mixer devices available. you may install mixer devices from the add/remove hardware wizard in the control panel."

when i go to control panel/sounds and multimedia, where i used to have usb device listed for my usb headphones, all i have now is modem #0 line playback.

i use a usb headset. i run win2k.




Edited by jefffski, 02 February 2007 - 01:36 PM.

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Sounds like you need to install a compatible driver for the sound-chip. This may either be a chip on the mobo (integrated sound) or an add-on sound-card fitted in one of the PCI slots.

If it's the former (integrated sound) we need to know the make/model number of the mobo so the driver can be downloaded from the mobo manufacturer's website. However, if the PC is a famous brand like Packard Bell or Dell, we need to know what brand/model it is since all drivers for them are supplied by them and are likely to have been modified to match modified hardware.

Run Belarc Advisor and post it's results on the forum so we can see what it reveals. BA is here: http://www.belarc.co...e_download.html
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here it is:

i tried to reinstall my sound driver but it did not work.


Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195) MSI MS-6380E 1.0
Processor a Main Circuit Board b
1.67 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MSI MS-6380E 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Drives Memory Modules c,d
60.01 Gigabytes Usable Hard Drive Capacity
31.50 Gigabytes Hard Drive Free Space

CZ5334Z GBI524I SCSI CdRom Device [CD-ROM drive]
LITE-ON LTR-40125S [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST360021A [Hard drive] (60.02 GB) -- drive 0, s/n 3HR1MA8B, rev 3.19, SMART Status: Healthy 512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 31.45 GB 19.30 GB free
d: (NTFS on drive 0) 28.56 GB 12.20 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 19/09/2005 3:41:23 (admin)
jeff 02/02/2007 5:27:27 (admin)
local system accounts
ASPNET never
Guest never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

CUSTPDF Writer on CPWPT130:
EPSON Stylus Photo R200 Series on USB001
PDF4U Adobe PDF Creator on pdfinst
Windows NT Fax Driver on MSFAX:
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA GeForce4 MX 440 [Display adapter]
NEC FE791SB [Monitor] (16.1"vis, s/n 2750229YA, June 2002)
Bus Adapters Multimedia
SCSI/RAID Host Controller
VIA USB Enhanced Host Controller
VIA USB Universal Host Controller (3x) Avance AC'97 Audio for VIA ® Audio Controller
Unimodem Half-Duplex Audio Device
USB Audio Device
Communications Other Devices
56Kbps Internal Modem

Linksys Wireless-G PCI Adapter
SMC EZ Card 10/100 (SMC1211TX)
primary Auto IP Address:
Dhcp Server:
Physical Address:

Networking Dns Servers:

VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device (3x)
USB Human Interface Device (2x)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wireless Mouse (IntelliPoint)
USB 2.0 Root Hub
USB Composite Device
USB Root Hub (3x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
No details available
Installed Microsoft Hotfixes [Back to Top]
no verification data S867460 (details...)
no verification data M886903 (details...)
no verification data Q832483 on 23/04/2004 (details...)
no verification data KB870669 (details...)
Internet Explorer 6
passed verification KB883939-IE6SP1-20050428.125228 on 26/06/2005 (details...)
passed verification KB889293-IE6SP1-20041111.235619 on 13/12/2004 (details...)
passed verification KB896688-IE6SP1-20051004.130236 on 06/11/2005 (details...)
passed verification KB905495-IE6SP1-20050805.184113 on 06/11/2005 (details...)
Internet Explorer
no verification data SP1 (SP1)
no verification data Q823353 (details...)
no verification data Q831167 (details...)
no verification data Q832894 (details...)
no verification data Q833989 (details...)
no verification data Q837009 (details...)
no verification data Q867801 (details...)
no verification data Q317244 on 05/12/2004 (details...)
Outlook Express 6
passed verification KB897715-OE6SP1-20050503.210336 on 14/07/2005 (details...)
Windows 2000
passed verification KB904706 on 06/11/2005 (details...)
no verification data Q327194[SP] on 23/04/2004 (details...)
passed verification UPDATE ROLLUP 1 on 06/11/2005 (Update Rollup 1 for Windows 2000 SP4)
passed verification Q818043 on 24/04/2004 (details...)
passed verification KB820888 on 24/04/2004 (details...)
passed verification KB822831 on 24/04/2004 (details...)
passed verification KB823182 on 23/04/2004 (details...)
passed verification KB823559 on 23/04/2004 (details...)
passed verification KB824105 on 23/04/2004 (details...)
passed verification KB825119 on 23/04/2004 (details...)
passed verification KB826232 on 23/04/2004 (details...)
passed verification KB828035 on 23/04/2004 (details...)
passed verification KB828741 on 23/04/2004 (details...)
passed verification KB828749 on 23/04/2004 (details...)
passed verification KB835732 on 23/04/2004 (details...)
passed verification KB837001 on 23/04/2004 (details...)
passed verification KB839645 on 14/09/2004 (details...)
passed verification KB840315 on 14/09/2004 (details...)

Windows 2000
SP5 (continued)
passed verification KB840987 on 13/12/2004 (details...)
passed verification KB841356 on 13/12/2004 (details...)
passed verification KB841533 on 13/12/2004 (details...)
passed verification KB841872 on 14/09/2004 (details...)
passed verification KB841873 on 14/09/2004 (details...)
passed verification KB842526 on 14/09/2004 (details...)
passed verification KB842773 on 26/06/2005 (details...)
passed verification KB871250 on 15/02/2005 (details...)
passed verification KB873333 on 26/06/2005 (details...)
passed verification KB873339 on 26/12/2004 (details...)
passed verification KB885250 on 26/06/2005 (details...)
passed verification KB885835 on 26/12/2004 (details...)
passed verification KB885836 on 26/12/2004 (details...)
passed verification KB888113 on 26/06/2005 (details...)
passed verification KB890046 on 26/06/2005 (details...)
passed verification KB890175 on 15/02/2005 (details...)
passed verification KB890859 on 26/06/2005 (details...)
passed verification KB891711 on 15/02/2005 (details...)
passed verification KB891781 on 26/06/2005 (details...)
passed verification KB893066 on 26/06/2005 (details...)
passed verification KB893086 on 26/06/2005 (details...)
passed verification KB893756 on 06/11/2005 (details...)
passed verification KB893803V2 on 26/06/2005 (details...)
passed verification KB894320 on 26/06/2005 (details...)
passed verification KB896358 on 26/06/2005 (details...)
passed verification KB896422 on 26/06/2005 (details...)
passed verification KB896423 on 06/11/2005 (details...)
passed verification KB896424 on 12/11/2005 (details...)
passed verification KB899587 on 06/11/2005 (details...)
passed verification KB899589 on 06/11/2005 (details...)
passed verification KB900725 on 06/11/2005 (details...)
passed verification KB901017 on 06/11/2005 (details...)
passed verification KB901214 on 06/11/2005 (details...)
passed verification KB902400 on 06/11/2005 (details...)
passed verification KB905414 on 06/11/2005 (details...)
passed verification KB905749 on 06/11/2005 (details...)
Windows Media Player 9
passed verification KB885492 on 06/11/2005 (details...)
Windows Media Player
passed verification WM819639 (details...)
passed verification Q828026 (details...)
passed verification Q828026 on 23/04/2004 (details...)

Edited by jefffski, 02 February 2007 - 07:37 PM.

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