I am trying to reload Windows XP on a HP Pavilion laptop. It continually stays on one screen,
Its at the windows setup screen, it says "setup is starting windows" and just hangs there.
I've tested the hard drive, its passed diagnostics, and was able to recover data from it.
Any idea's, i've also replaced the cdrw/dvdrom drive and still no luck. Used multiple cd's with XP software on it. plus original disk that came from HP with OEM OS on it.
The original problem was customers son was loading software game off a cd and it just started to hang, not going into the OS. I recovered data he wanted, formatted the drive and tried reinstall, which is where I am stuck now.