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Unwanted screens [CLOSED]


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#1
ajp1961

ajp1961

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My son accidently went on to some porn site and now the computer is full of screens about these sites whenever we start it up - are these adware/spyware? How can I get rid of them.

Also the computer will no longer connect to my ISP (Freeserve in the UK).
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#2
ajp1961

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It seems these unwanted files are in Favourites and My Documents.

Also they keep resetting my hompage back to their site.;
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#3
admin

admin

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

If you can't access the Internet, it can be downloaded and run from a floppy.
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#4
Kat

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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