[jefander]

I have removed multiple trojan viruses from my machine using the tools outlined on this site including TDS-3, Karpersky, Ad-aware, and Registry Mechanic. The performance of my computer is better but still slow. I cannot remove the hidden 'RECYCLER' files from my internal and external HDs.

The folders both contain a file named 'S-1-5-21-1214440339-484763869-854245398-1003'. These files have icons that look like recycle bins.

Any attempt to delete these returns a file cannot be acessed error.

The Hijack this log is:

Logfile of HijackThis v1.98.2
Scan saved at 9:07:20 AM, on 4/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
F:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro 5\kavmm.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
F:\Program Files\bin\jusched.exe
F:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro 5\kav.exe
F:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\WINDOWS\system32\mmc.exe
C:\WINDOWS\system32\DfrgNtfs.exe
F:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] F:\Program Files\bin\jusched.exe
O4 - HKLM\..\Run: [KAV50] "F:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro 5\kav.exe" -run -n PersonalPro -v 5.0.0.0 -chkss
O4 - HKLM\..\Run: [WinPatrol] f:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: PalNetaware.lnk = ?
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\bin\npjpi150_02.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O15 - Trusted Zone: http://*.search-soft.net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2BCDB465-81F9-41CB-832C-8037A4064446} (F5 Networks VPN Manager) - https://vpn.compucom...=5400,0,50110,1
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1102544938530
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://vpn.compucom...=5400,0,50131,1
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn...pDownloader.cab
O16 - DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} (F5 Networks SuperHost Class) - https://vpn.compucom...al/urxshost.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.mac...ash/swflash.cab
O16 - DPF: {D44C75D8-C827-473E-8F68-A77E42500782} (Uploader Class) - http://photo.walmart...ploadClient.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://vpn.compucom...=5400,0,50124,1
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?326
O17 - HKLM\System\CCS\Services\Tcpip\..\{8AD9B64D-E281-4338-9EDE-4ABC5D9A03A3}: NameServer = 69.50.188.180,195.225.176.31
O17 - HKLM\System\CCS\Services\Tcpip\..\{E340C85E-84E2-44EE-A490-FE9F19A0AD0D}: NameServer = 69.50.188.180,195.225.176.31



Any assistance would be appreciated!

Thanks

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Hi jefander and welcome to the forum

Download and unzip cwsserviceremove to your desktop. use either link below:
cwsserviceremove
cwsserviceremove.zip

Download CW-Shredder at the link below:
CWShredder
Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

You are running an out-of-date version of HijackThis; can you please download a new copy (there is a link in my signature), unzip it, and replace your existing copy with the new version.

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O16 - DPF: {6C275925-A1ED-4DD2-9CEE-9823F5FDAA10} (F5 Networks SSLTunnel) - https://vpn.compucom...=5400,0,50131,1
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} (F5 Networks Host Control) - https://vpn.compucom...=5400,0,50124,1
Click on Fix Checked when finished and exit HijackThis.

Double click on the cwsserviceremove and when asked to merge say yes.

Reboot into normal mode.

Download the Hoster from here Press "Restore Original Hosts. and press "OK". Exit Program.

Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp

Please post the logs From Panda virus scan and HJT.log we will need them to remove previous infections that have left files on your system.

Kc