Print queue won't empty after print job is done
Started by
rorowlands
, Feb 08 2007 12:59 PM
#1
Posted 08 February 2007 - 12:59 PM
#2
Posted 09 February 2007 - 07:13 AM
Check a setting in the properties for the printer.
1. Open Control Panel on the problem laptop.
2. Click "Printers & Faxes"
3. Right-click the default printer and choose "Properties".
4. Click the 'Advanced' tab.
5. The option to "Keep printed documents" should NOT be ticked.
1. Open Control Panel on the problem laptop.
2. Click "Printers & Faxes"
3. Right-click the default printer and choose "Properties".
4. Click the 'Advanced' tab.
5. The option to "Keep printed documents" should NOT be ticked.
#3
Posted 09 February 2007 - 08:39 AM
Thanks...it is not "ticked"
I am beginning to think it has something to do with communication between the printer and my laptop. The only way I could get the printer to work at all was using the TCP/IP port option because my company owned laptop runs on a different network than my home network. I can't see the other computers and periferals on the home network. The offending printer is an HP 1200 series Laserjet. However, the offending laptop also communicate with a Konica/Minolta Magicolor 2300 over a TCP/IP connection on the same network and the communication is fine. The print queue clears properly after a print job is finished. Only difference is that the Magicolor is a network equiped machine whereas the HP is using the new print server I installed. I think I mentioned earlier that three other computers on the home network print and clear properly. I appreciate your suggestion.
I am beginning to think it has something to do with communication between the printer and my laptop. The only way I could get the printer to work at all was using the TCP/IP port option because my company owned laptop runs on a different network than my home network. I can't see the other computers and periferals on the home network. The offending printer is an HP 1200 series Laserjet. However, the offending laptop also communicate with a Konica/Minolta Magicolor 2300 over a TCP/IP connection on the same network and the communication is fine. The print queue clears properly after a print job is finished. Only difference is that the Magicolor is a network equiped machine whereas the HP is using the new print server I installed. I think I mentioned earlier that three other computers on the home network print and clear properly. I appreciate your suggestion.
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