[grassi]

Hello guys this will be hard to explain as i was in another forum/tech support forum and was told to download the program here that matches my HDD. http://www.techsuppo...-utilities.html i have samsung, so i clicked Samsung drive, to do a diagnostics check, but the thing did't work? Now i have shdiag on my desktop and it wont delete. Again another person or program is using it. I had this problem before (but with a password stealer program) and this forum was the only one that was able to get rid of it.. Can anyone help me delete all of this program?

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This isn't a malware issue as far as I can tell so Imoved it ti the Applications forum. Not sure where it should be really, but this will do I guess.

Try using Killbox with Delete on Reboot to delete the file.

* Click Here and download Killbox and save it to your desktop.

It should be self-explanatory as to how to use it, but if you need help using it let me know.

[Flrman1]

This isn't a malware issue as far as I can tell so Imoved it ti the Applications forum. Not sure where it should be really, but this will do I guess.

Try using Killbox with Delete on Reboot to delete the file.

* Click Here and download Killbox and save it to your desktop.

It should be self-explanatory as to how to use it, but if you need help using it let me know.

[grassi]

okay dont i click all files or something? Or just keep it at single file? Since there are other programs using it. Or just paste "C:\Documents and Settings\HP_Owner\Desktop\Shdiag.exe" into the white box then click delete on reboot then i guess i just click the red circle with white x in the middle? I just want to make sure i get everything. Heres a screenshot of some more info.

http://i59.photobuck...samsungdiag.jpg

Edited by grassi, 08 February 2007 - 06:08 PM.

[ddiddy40]

1.)Run Killbox.exe
2.) Click on the little folder to browse and find the file (or folder) your trying to delete and click it then click "OK"
3.)Then Click "Delete on Reboot"
4.)Then Click "All Files"
5.) Then Reboot

[grassi]

Thankyou, both of ya... Its gone. I appreciate it again, really, those programs that wont delete make me nervous.

[Flrman1]