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#1
scopey

scopey

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i don't know much about pcs so here is my hijackthis log when i scaned my pc it said that i have 8 trojans and its messing my pc up please help!!!!!



Logfile of HijackThis v1.99.1
Scan saved at 8:42:54 PM, on 2/8/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\S3apphk.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\AOL\1170963637\ee\AOLSoftware.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
c:\Program Files\Norton AntiVirus\Navw32.exe
c:\Program Files\Norton AntiVirus\Navw32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV CfgWiz] c:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\AutoStarterR.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1170963637\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\npjpi150_11.dll
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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#2
harrythook

harrythook

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Hey scopey, welcome to GeeksToGo.

First off, you are currently using HijackThis from a temporary directory, this can cause problems.
HijackThis creates backups, these are needed in case of any recovery issues.
Please create a directory on your C:\ drive called C:\HJT, download and unzip HijackThis into that directory. Run the program from that directory from now on.

STEPS For Creating Folder
1. Please go to My Computer, open your C:\ drive, Select: New >> Folder and name the folder HJT.

2. Download HijackThis to the new folder:

3. Double Click on 'HijackThis.zip' to extract and install HijackThis.exe to the new folder.

4. Close ALL windows except HJT

5. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

6. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')
Please make sure you post the entire log including the top portion:

DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS SOME OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER

Do this, and I'll look over you log and see if we can get ya fixed up.
Also, give me a little better idea of what problems your experiencing right now.

Harry
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#3
scopey

scopey

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ok here you go

Logfile of HijackThis v1.99.1
Scan saved at 8:11:11 AM, on 2/9/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\S3apphk.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\AOL\1170963637\ee\AOLSoftware.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
c:\Program Files\Norton AntiVirus\Navw32.exe
c:\Program Files\Norton AntiVirus\Navw32.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\HJT\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV CfgWiz] c:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\AutoStarterR.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1170963637\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

:whistling:
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#4
scopey

scopey

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in terms of problems EVERYTHING IS SLOW :whistling: and there are popups that tell me that im infected with trojans
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#5
harrythook

harrythook

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  • Retired Staff
  • 2,618 posts
Hey scopey,
Good job on getting that HJT in the right place.
I missed something when I originally looked at your log, your missing some critical stuff there.

You need to install the SP1 service pack.

An unprotected, unpatched Windows XP installation will get infected within minutes of connecting to the Internet. Because of this, we'll require you to do install critical updates before providing assistance in our forums. If not, we're both just wasting our time.

SP2 NOTE: Windows XP Service Pack 2 (SP2) has terrific security features, and we highly recommend everyone install it, however it should not be installed until your system is free from malware. Installing SP2 with malware present can cause many compatibility problems, or even prevent your computer from restarting. If your system has a malware infection, or if you're unsure, use the SP1a download link above.

To install SP1, please go Microsoft's Homepage or directly to the SP1 Link

Sorry, I should of had you do that first, my bad :whistling:
Install SP1 only, and post another HJT log.

Then we will get to the fun stuff, cleaning up your machine there :blink:

Harry
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#6
scopey

scopey

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ok here is the log

Logfile of HijackThis v1.99.1
Scan saved at 7:57:35 PM, on 2/10/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\S3apphk.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\AOL\1170963637\ee\AOLSoftware.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\tims\iTunesHelper.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 9.0\shellmon.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\WINDOWS\explorer.exe
C:\HJT\hijackthis\HijackThis.exe
C:\HJT\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV CfgWiz] c:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\AutoStarterR.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1170963637\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\tims\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
  • 0

#7
scopey

scopey

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
and ever since i had the virus when i try to open itunes it says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." :whistling: :blink: :help: :help: :) :) :help:
  • 0

#8
harrythook

harrythook

    Trusted Helper

  • Retired Staff
  • 2,618 posts
Hey scopey, sorry for the delay
Good job on the SP1 load, we will get you to SP2 once we are done cleaning.

Question, is your Norton Antivirus up to date? You also need to get a firewall installed there.
Here are 3 free ones available for personal use:
NOTE: you need only 1 (one) firewall installedIt is critical to have both a firewall and anti virus to protect your system and to keep them updated

There are some optional items listed in GREEN
If you don't want to remove these, just skip those lines.
Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

MarketBrowser
WildTangent


Please note any other programs that you dont recognize in that list in your next response

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these C:\Program Files\WildTangent
C:\Program Files\hp center\137903
C:\Program Files\MarketBrowser
(if present):

Folders to delete go here

Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these files (if present):

C:\WINDOWS\web\related.htm

After that, Reboot.

Lets run another scan:
Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report
Give me a fresh HJT log and the Panda report please.

Harry
  • 0

#9
scopey

scopey

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
ok here is the panda report


Incident Status Location

Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.2o7.net/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.112.2o7.net/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.com.com/]
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.atdmt.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.perf.overture.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.overture.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.hitbox.com/]
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.fastclick.net/]
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.adrevolver.com/]
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.casalemedia.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.trafficmp.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.adrevolver.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.casalemedia.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.advertising.com/]
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.atwola.com/]
Spyware:Cookie/Tickle Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.tickle.com/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.mediaplex.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.ehg-sonycomputer.hitbox.com/]
Spyware:Cookie/Clickbank Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.clickbank.net/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xkj0vt6t.default\cookies.txt[.zedo.com/]
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/AdDynamix Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\Owner\Desktop\SmitfraudFix\SmitfraudFix\Process.exe
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\[email protected][1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\[email protected][2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\[email protected][1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\[email protected][1].txt
Potentially unwanted tool:Application/HideWindow.A Not disinfected C:\hp\bin\FondleWindow.exe
Potentially unwanted tool:Application/KillApp.B Not disinfected C:\hp\bin\KillIt.exe
Potentially unwanted tool:Application/KillApp.A Not disinfected C:\hp\bin\Terminator.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Program Files\Mozilla Firefox\SmitfraudFix\Process.exe
Adware:Adware/TVMedia Not disinfected C:\WINDOWS\Downloaded Program Files\Install.inf
Potentially unwanted tool:Application/RealSpy Not disinfected C:\WINDOWS\system32\__delete_on_reboot__a_c_t_s_k_n_4_5_._o_c_x_



and here is the hjt log


Logfile of HijackThis v1.99.1
Scan saved at 10:21:00 PM, on 2/11/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S3apphk.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\AOL\1170963637\ee\AOLSoftware.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\tims\iTunesHelper.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\HJT\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NAV CfgWiz] c:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\AutoStarterR.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1170963637\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\tims\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\SIERRA\CardStudio\PLNRnote.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

:whistling: :blink: :help: :help:
  • 0

#10
scopey

scopey

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sorry i was in a hurry when i replied. i did delete the programs and files
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#11
harrythook

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Hey scopey,
log looks clean, but I don't see a firewall installed there. Also, is your Norton up to date?
:whistling: :blink: :help:

Couple of clean-ups to do.
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Clear Restore Points:
To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb;en-us;310405

UPDATE TO SP2
Read about SP2, you can find a link to download it at the end of this tutorial HERE

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  • IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  • CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
  • Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

Let me know how things are running there, any more pop-ups?

Harry
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