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No sound from integrated Sound Card


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#1
windr

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ran sandra lite and did a hardware and motherboard check and did not get any indication of there being a malfunction...

what other diagnositics can be run to determine the status of the situation...

any comments would be appreciated...

thanks

windr
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#2
SRX660

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Well, gee, with the 1000's of different combinations of hardware available for computers we should already know what you have, right! When you bought this computer at the store it never had any sound, am i correct?

DO YOU SEE MY POINT?

Now
Look in device manager and see if there is anything there under "sound, video and game controllers". If you have nothing there but some legacy audio codecs then you have not installed any sound drivers.

That takes us to what kind of sound you have. On-board? a removable card? Any identification on the card? If its on-board, what kind of motherboard chipsets do you have?

We need more information to be able to help you.

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#3
windr

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Look in device manager and see if there is anything there under "sound, video and game controllers". If you have nothing there but some legacy audio codecs then you have not installed any sound drivers.

That takes us to what kind of sound you have. On-board? a removable card? Any identification on the card? If its on-board, what kind of motherboard chipsets do you have?

SRX660


when system was bought there was sound...

looked in device manager and under 'sound, video and game controllers' saw the following: Audio Coders; Legacy Audio Drivers; Legacy VideoCap Devices; Media Control...

on-board sound on a Dell Dimension 4600i; mainboard manufactured by Dell Corp, Model ON2828...

the on-board sound is Sound Adapter 1
Model: Dell Computer Corp
Sound Max Integrated
Type: AC' 97
Version 2.01

trust this is what you asked for to help solve problem...

windr
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#4
SRX660

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See if this download for your computer will help. It looks like you have lost your sound drivers.

http://support.dell....p;fileid=122481

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#5
Extract

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yes these should definitely help because I've had the same issue and downloaded drivers for my Dimension 2400 and all went well.
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#6
windr

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downloaded and installed the appropriate drive and still no sound...

talked to dell support staff and they made reference to a diagnostic program or file to test whether integrated sound card is down...

still seeking help in this regard...

windr
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#7
SRX660

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Then it is time to QUIT wasting time and buy a good sound card and install it.

http://www.newegg.co...N82E16829102002

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#8
windr

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Then it is time to QUIT wasting time and buy a good sound card and install it.

http://www.newegg.co...N82E16829102002

SRX660



will do...thanks
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#9
Tyger

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However, you may get your sound back if you go into setup to see if it has been enabled, you should look in Interated Peripherals. If you do decide to get another sound device you will need to go there to disable the intergrated device.
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