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I have a virus on my computer with the file name svchosts.exe but I ca


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#1
chiefchokaho

chiefchokaho

    New Member

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I really need help every time I try to delete it a pop up comes up that says Cannot delete svchosts access denied make sure the disk is not full or write protected and that the file is not currently in use.
This website for this company named outerinfo keeps popping up as well.

I ran my virus scanner but it said it could not quarantine the file and that I should delete it but as you know I cant so can someone please help me it will be greatly appreciated. Thank you.

Also the name of the Virus is Trojan Agent.IPV

Edited by chiefchokaho, 10 February 2007 - 01:22 PM.

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#2
Flrman1

Flrman1

    Malware Assassin

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Hi chiefchokaho

Welcome to GTG! :whistling:

Please do this:

* Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
* Also please post an uninstall list for me using the HijackThis Uninstall Manager:
  • Open HijackThis and click on the Open the Misc Tools section button.
  • Click on the Open Uninstall Manager button.
  • Click the Save List button.
  • After you click the "Save List" button, you will be asked where to save the file.
  • Pick a place to save it then the list should open in notepad.
  • Copy and paste that list in your next reply to this thread.

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