One is that I no longer can put my PC in standby. The other is I am unable to open the system information service. I have tried to update the registry with a new entry received from MS. I have tried windows management instrumentation services and it does have the help and support services field avail. I have no idea how to get the standby back on, and I don't want to put in that CD again. I did try to boot from the WIN XP cd in safe mode, but that didn't work either because no matter what I did when i got to the screen with modify, repair etc...it just locked up the pc. Had to pull the plug to get it to shut down to get to restart. Any help is appreciated. Walter
Windows XP System Information[RESOLVED]
Started by
anchor100
, Apr 02 2005 03:36 PM
#1
Posted 02 April 2005 - 03:36 PM
One is that I no longer can put my PC in standby. The other is I am unable to open the system information service. I have tried to update the registry with a new entry received from MS. I have tried windows management instrumentation services and it does have the help and support services field avail. I have no idea how to get the standby back on, and I don't want to put in that CD again. I did try to boot from the WIN XP cd in safe mode, but that didn't work either because no matter what I did when i got to the screen with modify, repair etc...it just locked up the pc. Had to pull the plug to get it to shut down to get to restart. Any help is appreciated. Walter
#2
Guest_thatman_*
Posted 08 April 2005 - 10:26 AM
Hi anchor100 and welcome to the forum
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.
Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.log we will need them to remove previous infections that have left files on your system.
Kc
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.
Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
Please run the following free, online virus scans.
http://www.pandasoft...n_principal.htm
http://housecall.tre.../start_corp.asp
Please post the logs From Panda virus scan and HJT.log we will need them to remove previous infections that have left files on your system.
Kc
#3
Guest_thatman_*
Posted 22 April 2005 - 11:27 AM
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
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